The Regents of the University of California on behalf of their Los Angeles Campus
Economic Crisis Coordinator
The Regents of the University of California on behalf of their Los Angeles Campus, Los Angeles, California, United States, 90079
Department SummaryAs a pivotal member of UCLA Student Affairs, you'll ignite the Bruin spirit and contribute to a vibrant community that champions academic success and holistic development. UCLA Student Affairs is the backbone of the Bruin journey, supporting students from admission to graduation and beyond. Engage in a role that spans personal growth, academic success, and community enrichment, connecting students with a wealth of resources and opportunities. Here, you're not just part of a team; you're part of the UCLA legacy. Join us in shaping the future of UCLA, where every day you'll make a difference in the lives of our students and the broader Bruin family. Financial Education, Loan and Support Service (FELSS) is a multi-faceted Student Affairs department that advances inclusive student financial education related services and support programs, and extends student basic need services for undergraduate, graduate, and professional students. FELSS consists of five collaborative units: Debt Management Services (DMS), Economic Crisis Response Team (ECRT), Financial Wellness (FW), Loan Services (LS), and Basic Needs at Strathmore (BN@Strath). FELSS has strategic partnerships across the campus to provide students with financial wellness and literacy services, loan services and counseling, economic crisis support, personal care support, and student debt counseling with financial recovery and repayment approaches to empower every Bruin towards financial, well-being, and institutional success. We invite you to apply to be part of a dynamic team in a supportive environment where you can use your organizational and interpersonal skills and attention to detail to enhance the overall effectiveness and employee engagement in the Student Affairs organization. While you may not meet 100% of this job’s qualifications, if much of this job and qualifications describe you, then you are highly encouraged to apply.
Position SummaryThe Economic Crisis Response Team (ECRT) is a multidisciplinary group of campus partners dedicated to supporting UCLA students experiencing a financial crisis that impacts their wellbeing and academic success at UCLA. Reporting to the ECRT Chair, the Case Coordinator manages a caseload and collaborates with ECRT members and campus partners to offer crisis interventions, case management, emergency meals, housing, loans, grants, and educational resources. Using a social justice perspective, the Coordinator also works with ECRT leadership to assess, evaluate, and advocate for policy changes that improve services and enhance students' experience, wellbeing, and success.
Salary & Compensation*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit
UC Benefit package
to discover benefits that start on day one, and
UC Total Compensation Estimator
to calculate the total compensation value with benefits.
QualificationsKnowledge of Federal Methodology pertaining to financial aid, and federal, state and university policies in order to answer student inquiries about financial aid programs. (Required)Ability to counsel undergraduate and graduate students on a one-to-one basis. (Required)Ability to analyze information, problems or situations to define the problem, formulate accurate and objective resolutions based on knowledge of financial aid policies. (Required)Experience with UCLA's Financial Aid Management (FAM) system, Student Records System (SRS), Report Distribution System (RDS) and the Billing and Receivable (BAR) system used for accessing student data, and familiarity with other FAS systems used for processing and revising financial aid awards (Preferred)Experience with program development and event planning. (Preferred)Experience with social media, content development and outreach communications. (Preferred)Interact and communicate in a positive and professional manner with all campus and community members of diverse identities and abilities. Interpersonal skills to build and maintain cooperative relationships. Interact diplomatically with equanimity during challenging requests or situations. (Required)Strong verbal, written, listening, and interpersonal communication skills. Make and deliver presentations to individuals and groups, explain procedures, investigate facts, and persuade others. Lead work groups and negotiate and exchange ideas to formulate policies, programs, and solutions. (Required)Organizational skills to work effectively, set priorities, and accurately complete assignments in a timely manner amid frequent interruptions and shifting workloads. Ability to work in groups and independently, and take thoughtful action where answers to a problem are not readily available (Required)Detailed working knowledge of federal regulations impacting student records, including FERPA and HIPAA. (Required)Ability to effectively use a personal computer and mobile devices, as appropriate, for all applications including knowledge of Microsoft Office Applications; Outlook, Word, Excel, PowerPoint, in order to perform all administrative responsibilities associated with the position. (Required)Advanced degree in Education, Counseling, Social Work, or a related field, and experience working in a college or university financial aid office. (Preferred)
Education, Licenses, Certifications & Personal AffiliationsBachelor's Degree 4-year degree from an accredited institution and/or equivalent experience/training. (Required)
Special Conditions for EmploymentBackground Check: Continued employment is contingent upon the completion of a satisfactory background investigation.Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
Schedule8:00 a.m. to 5:00 p.m.
Union/Policy Covered99-Policy Covered
Complete Position Descriptionhttps://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&jobcode=TBD_1870
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Position SummaryThe Economic Crisis Response Team (ECRT) is a multidisciplinary group of campus partners dedicated to supporting UCLA students experiencing a financial crisis that impacts their wellbeing and academic success at UCLA. Reporting to the ECRT Chair, the Case Coordinator manages a caseload and collaborates with ECRT members and campus partners to offer crisis interventions, case management, emergency meals, housing, loans, grants, and educational resources. Using a social justice perspective, the Coordinator also works with ECRT leadership to assess, evaluate, and advocate for policy changes that improve services and enhance students' experience, wellbeing, and success.
Salary & Compensation*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit
UC Benefit package
to discover benefits that start on day one, and
UC Total Compensation Estimator
to calculate the total compensation value with benefits.
QualificationsKnowledge of Federal Methodology pertaining to financial aid, and federal, state and university policies in order to answer student inquiries about financial aid programs. (Required)Ability to counsel undergraduate and graduate students on a one-to-one basis. (Required)Ability to analyze information, problems or situations to define the problem, formulate accurate and objective resolutions based on knowledge of financial aid policies. (Required)Experience with UCLA's Financial Aid Management (FAM) system, Student Records System (SRS), Report Distribution System (RDS) and the Billing and Receivable (BAR) system used for accessing student data, and familiarity with other FAS systems used for processing and revising financial aid awards (Preferred)Experience with program development and event planning. (Preferred)Experience with social media, content development and outreach communications. (Preferred)Interact and communicate in a positive and professional manner with all campus and community members of diverse identities and abilities. Interpersonal skills to build and maintain cooperative relationships. Interact diplomatically with equanimity during challenging requests or situations. (Required)Strong verbal, written, listening, and interpersonal communication skills. Make and deliver presentations to individuals and groups, explain procedures, investigate facts, and persuade others. Lead work groups and negotiate and exchange ideas to formulate policies, programs, and solutions. (Required)Organizational skills to work effectively, set priorities, and accurately complete assignments in a timely manner amid frequent interruptions and shifting workloads. Ability to work in groups and independently, and take thoughtful action where answers to a problem are not readily available (Required)Detailed working knowledge of federal regulations impacting student records, including FERPA and HIPAA. (Required)Ability to effectively use a personal computer and mobile devices, as appropriate, for all applications including knowledge of Microsoft Office Applications; Outlook, Word, Excel, PowerPoint, in order to perform all administrative responsibilities associated with the position. (Required)Advanced degree in Education, Counseling, Social Work, or a related field, and experience working in a college or university financial aid office. (Preferred)
Education, Licenses, Certifications & Personal AffiliationsBachelor's Degree 4-year degree from an accredited institution and/or equivalent experience/training. (Required)
Special Conditions for EmploymentBackground Check: Continued employment is contingent upon the completion of a satisfactory background investigation.Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
Schedule8:00 a.m. to 5:00 p.m.
Union/Policy Covered99-Policy Covered
Complete Position Descriptionhttps://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&jobcode=TBD_1870
#J-18808-Ljbffr