Localizationacademy
Quality Control Specialist
Localizationacademy, Los Angeles, California, United States, 90079
Job
Quality Control Specialist
Description
About the CompanyAs the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, Warner Media, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit
www.bydeluxe.com .
Position OverviewPerforming technical checks on files daily, on various file types. Ensuring our subtitles conform to industry and Deluxe standards and client requirements (timing, formatting, language, and client-specific rules) while ensuring 100% on-time delivery, maintaining an average quality record of 99%.
Primary Responsibilities
Checking that language subtitles conform to Deluxe guidelines and meet the specific client requirements.
Ensuring that these subtitles are checked against reference material related to the project and implementing required instructions to ensure that the final product is consistent and error-free.
Ensuring that the quality of work is very high with less than 1% error rate, thus maintaining an average quality yield of nothing less than 99% throughout the year, for all clients.
Updating work trackers to denote accurate status of projects.
Ensuring 100% on-time delivery for all clients.
Coordinating with PC and updating Project Notes to implement changes or fixes in languages, based on errors found.
Providing feedback to other users and departments when standard procedure is not followed, so that quality measures are implemented upstream as well.
Communicating clearly and effectively with clients, both internal and external.
Taking ownership of one's work.
Following department-specific schedules, guidelines, and demonstrating schedule adherence and attendance.
Additional Responsibilities
Mentoring and coaching newer recruits to bring them up to the expected quality standards set by the department.
Promoting teamwork.
Suggesting improvements to the platform or any of the subtitling workflows during your work.
Actively participating in all job/personal knowledge training programs.
Displaying eagerness and willingness to learn other aspects of the process such as task assignments, process evaluation, etc., that contribute eventually to individual growth.
Skills & Personal Attributes
Exceptional audio sensitivity – ability to understand a variety of English accents.
Good comprehension and communication skills.
Broad cultural knowledge and wide range of interests.
Team player, detail-oriented, ability to multi-task and work under tight deadlines.
Technically proficient in Microsoft Office, including Word, Excel, Outlook, Access, PowerPoint.
Good knowledge of computers and the internet.
Good typing speed and accuracy.
Should be accountable/dependable.
Should possess analytical thinking & problem-solving skills.
Should be methodical, possess a disciplined work approach and have an eye for detail.
Note:
Applicant should be flexible with change in work weeks and/or shift if there’s a business need.
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Quality Control Specialist
Description
About the CompanyAs the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, Warner Media, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit
www.bydeluxe.com .
Position OverviewPerforming technical checks on files daily, on various file types. Ensuring our subtitles conform to industry and Deluxe standards and client requirements (timing, formatting, language, and client-specific rules) while ensuring 100% on-time delivery, maintaining an average quality record of 99%.
Primary Responsibilities
Checking that language subtitles conform to Deluxe guidelines and meet the specific client requirements.
Ensuring that these subtitles are checked against reference material related to the project and implementing required instructions to ensure that the final product is consistent and error-free.
Ensuring that the quality of work is very high with less than 1% error rate, thus maintaining an average quality yield of nothing less than 99% throughout the year, for all clients.
Updating work trackers to denote accurate status of projects.
Ensuring 100% on-time delivery for all clients.
Coordinating with PC and updating Project Notes to implement changes or fixes in languages, based on errors found.
Providing feedback to other users and departments when standard procedure is not followed, so that quality measures are implemented upstream as well.
Communicating clearly and effectively with clients, both internal and external.
Taking ownership of one's work.
Following department-specific schedules, guidelines, and demonstrating schedule adherence and attendance.
Additional Responsibilities
Mentoring and coaching newer recruits to bring them up to the expected quality standards set by the department.
Promoting teamwork.
Suggesting improvements to the platform or any of the subtitling workflows during your work.
Actively participating in all job/personal knowledge training programs.
Displaying eagerness and willingness to learn other aspects of the process such as task assignments, process evaluation, etc., that contribute eventually to individual growth.
Skills & Personal Attributes
Exceptional audio sensitivity – ability to understand a variety of English accents.
Good comprehension and communication skills.
Broad cultural knowledge and wide range of interests.
Team player, detail-oriented, ability to multi-task and work under tight deadlines.
Technically proficient in Microsoft Office, including Word, Excel, Outlook, Access, PowerPoint.
Good knowledge of computers and the internet.
Good typing speed and accuracy.
Should be accountable/dependable.
Should possess analytical thinking & problem-solving skills.
Should be methodical, possess a disciplined work approach and have an eye for detail.
Note:
Applicant should be flexible with change in work weeks and/or shift if there’s a business need.
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