The Legal Aid Society
Employee Relations Specialist
The Legal Aid Society, New York, New York, us, 10261
Under the supervision of the Director of Employee Relations, this position plays a critical role in supporting an organizational culture that promotes productive work behaviors and communications, facilitating effective dialogue between employees and management, resolves workplace conflict, and processing ADA workplace accommodations.
Work responsibilities include: conduct employee investigations, provide employee case management, and reporting; provide investigative files, summaries and recommendations related to policy violations based on facts and evidence; facilitate ADA accommodation requests; collaborate with HR team members and provide day-to-day guidance on matters relating to performance management, disciplinary actions, and organizational policies & procedures.
ESSENTIAL DUTIES/RESPONSIBILITIES
Complaints and Investigations:
Conduct investigations in response to a range of employee relations concerns, including harassment, discrimination, retaliation, workplace violence, and other violations of rules, regulations, policies, and proceduresCommunicate regularly regarding pending investigations and provides timely investigation reports with supporting documentation for all completed investigationsUse effective interviewing and documentation techniques and utilize the designated online case management tool for trackingAssist with the presentation of cases before The Legal Aid Society Complaint PanelPerformance Management and Conflict Resolution:
Coach and advise managers and supervisors on the handling of performance issues, investigations, and disciplinary actions and provide guidance to performance improvement plans (PIPs)Provide guidance and resources to employees on organizational policies & proceduresAssist managers and supervisors with adhering to the grievance procedure under the collective bargaining agreementsADA Accommodation Requests and Resolution:
As needed, coordinate ADA accommodation request and resolution and provide general information to supervisors and employeesEnsure timely communication to supervisors, employees and Matrix to facilitate resolution of the requestAs needed and approved, coordinate purchases and services for employee requestsTeam Support:
Develop effective relationships with supervisors and staff to promote positive employee relations throughout the organization to ensure a high level of employee satisfaction and engagementConduct weekly meetings with assigned business unit(s)Collaborate with the General Counsel's office and HR Team Members to resolve employee relation mattersMay provide trainings, presentations, and facilitate group meetings to develop skills and knowledge within the organizationProfessional Development:
Participate in continuous professional developmentDemonstrate affirmative behaviors that support an inclusive work environment and continuously learn about forms of bias in the workplacePerform other duties and responsibilities as assignedBachelor's Degree and 2 years of work experience in employee relations, investigations, employment law, conflict resolution and disciplinary actions or an equivalent combination of education and experience
Preferred qualifications:
Degree in Human Resources Management or related fieldSHRM certification (SHRM-CP or SHRM-SCP)Experience with conducting EEO investigationsExperience working with a unionized workforceKnowledge and use of inclusive employee engagement and restorative conflict resolution practicesTraining and/or experience in mediation and group facilitation
SALARY TRANSPARENCY
The posting reflects the range of potential salaries for the role. The specific salary offers will be dependent on candidate qualifications, including collectively bargained salary steps for unionized roles.
Salary Range/ Salary:
$80,000-$90,000
SALARY AND BENEFITS
The leadership of The Legal Aid Society believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Salaries for our unionized jobs are governed by our Collective Bargaining Agreement. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants, when and if an offer is made.
Click here to read more about the benefits of working at The Legal Aid Society
HIGHER EDUCATION AND LOAN FORGIVENESS
The Legal Aid Society is a qualified employer for the purposes of the Public Service Loan Forgiveness. This position allows an employee to take advantage of PSLF and other State and Federal loan forgiveness programs.
Additionally, employees who are New York residents may be eligible for assistance from New York state to assist with loan repayments, depending on years of practice. To learn more, click the links below.
studentaid.gov
hesc.ny.gov/loan-forgiveness-programs
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
The leadership of The Legal Aid Society is committed to a work culture of zealous advocacy, respect, diversity and inclusion, client-oriented defense, access to justice and excellent representation. We are dedicated to building a strong professional relationship with each of our clients, to understanding their diverse circumstances, and to meeting their needs. Our ability to achieve these goals depends on the efforts of all of us.
WORK AUTHORIZATION
All applicants must be legally authorized to work in the United States for any employer without sponsorship for a work visa or permit. We are currently unable to sponsor employment visas or permits. (However, for citizens of Canada and Mexico, LAS will provide a letter documenting employment status that is needed to obtain a TN visa.)
HOW TO APPLY
All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings, and instructions on the application process. For technical difficulties or questions regarding this posting, please email jobpostquestions@legal-aid.org.
As an Equal Employment Opportunity (EEO) Employer, The Legal Aid Society prohibits discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one's internal deeply-held sense of one's gender which may be the same or different from one's sex assigned at birth); gender expression (the representation of gender as expressed through, for example, one's name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.
Work responsibilities include: conduct employee investigations, provide employee case management, and reporting; provide investigative files, summaries and recommendations related to policy violations based on facts and evidence; facilitate ADA accommodation requests; collaborate with HR team members and provide day-to-day guidance on matters relating to performance management, disciplinary actions, and organizational policies & procedures.
ESSENTIAL DUTIES/RESPONSIBILITIES
Complaints and Investigations:
Conduct investigations in response to a range of employee relations concerns, including harassment, discrimination, retaliation, workplace violence, and other violations of rules, regulations, policies, and proceduresCommunicate regularly regarding pending investigations and provides timely investigation reports with supporting documentation for all completed investigationsUse effective interviewing and documentation techniques and utilize the designated online case management tool for trackingAssist with the presentation of cases before The Legal Aid Society Complaint PanelPerformance Management and Conflict Resolution:
Coach and advise managers and supervisors on the handling of performance issues, investigations, and disciplinary actions and provide guidance to performance improvement plans (PIPs)Provide guidance and resources to employees on organizational policies & proceduresAssist managers and supervisors with adhering to the grievance procedure under the collective bargaining agreementsADA Accommodation Requests and Resolution:
As needed, coordinate ADA accommodation request and resolution and provide general information to supervisors and employeesEnsure timely communication to supervisors, employees and Matrix to facilitate resolution of the requestAs needed and approved, coordinate purchases and services for employee requestsTeam Support:
Develop effective relationships with supervisors and staff to promote positive employee relations throughout the organization to ensure a high level of employee satisfaction and engagementConduct weekly meetings with assigned business unit(s)Collaborate with the General Counsel's office and HR Team Members to resolve employee relation mattersMay provide trainings, presentations, and facilitate group meetings to develop skills and knowledge within the organizationProfessional Development:
Participate in continuous professional developmentDemonstrate affirmative behaviors that support an inclusive work environment and continuously learn about forms of bias in the workplacePerform other duties and responsibilities as assignedBachelor's Degree and 2 years of work experience in employee relations, investigations, employment law, conflict resolution and disciplinary actions or an equivalent combination of education and experience
Preferred qualifications:
Degree in Human Resources Management or related fieldSHRM certification (SHRM-CP or SHRM-SCP)Experience with conducting EEO investigationsExperience working with a unionized workforceKnowledge and use of inclusive employee engagement and restorative conflict resolution practicesTraining and/or experience in mediation and group facilitation
SALARY TRANSPARENCY
The posting reflects the range of potential salaries for the role. The specific salary offers will be dependent on candidate qualifications, including collectively bargained salary steps for unionized roles.
Salary Range/ Salary:
$80,000-$90,000
SALARY AND BENEFITS
The leadership of The Legal Aid Society believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Salaries for our unionized jobs are governed by our Collective Bargaining Agreement. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants, when and if an offer is made.
Click here to read more about the benefits of working at The Legal Aid Society
HIGHER EDUCATION AND LOAN FORGIVENESS
The Legal Aid Society is a qualified employer for the purposes of the Public Service Loan Forgiveness. This position allows an employee to take advantage of PSLF and other State and Federal loan forgiveness programs.
Additionally, employees who are New York residents may be eligible for assistance from New York state to assist with loan repayments, depending on years of practice. To learn more, click the links below.
studentaid.gov
hesc.ny.gov/loan-forgiveness-programs
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
The leadership of The Legal Aid Society is committed to a work culture of zealous advocacy, respect, diversity and inclusion, client-oriented defense, access to justice and excellent representation. We are dedicated to building a strong professional relationship with each of our clients, to understanding their diverse circumstances, and to meeting their needs. Our ability to achieve these goals depends on the efforts of all of us.
WORK AUTHORIZATION
All applicants must be legally authorized to work in the United States for any employer without sponsorship for a work visa or permit. We are currently unable to sponsor employment visas or permits. (However, for citizens of Canada and Mexico, LAS will provide a letter documenting employment status that is needed to obtain a TN visa.)
HOW TO APPLY
All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings, and instructions on the application process. For technical difficulties or questions regarding this posting, please email jobpostquestions@legal-aid.org.
As an Equal Employment Opportunity (EEO) Employer, The Legal Aid Society prohibits discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one's internal deeply-held sense of one's gender which may be the same or different from one's sex assigned at birth); gender expression (the representation of gender as expressed through, for example, one's name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.