Gwinnett County, GA
Part-time IT Associate
Gwinnett County, GA, Tate, Georgia, United States, 30177
Salary:
$20.00 Hourly
Location :
Gwinnett County, GA
Job Type:
Part-Time
Job Number:
24-02800
Department:
Department of Information Technology Services
Opening Date:
11/07/2024
Closing Date:
12/31/2024 11:59 PM Eastern
FLSA:
Non-Exempt
Class Summary
This is a part-time position with a maximum of 1,508 hours per year and is not eligible for paid holidays, leave, or benefits.
Job Description The Part-time IT Associate position will be responsible for cellular device registration, setting up appointments to issue cellular devices, and troubleshoot cellular device issues. This position will also be responsible for mobile device procurement and billing.
Essential DutiesMobile Device inventory, reporting, and organizational reconciliationTechnical understanding for activating, configuring, phone number porting, contact transfers and troubleshooting on mobiles devices, which includes smartphones, flip phones, tablets, air cards, and MIFI devicesUnderstanding and experience configuring and troubleshooting Android and Apple iOS device mobile operating systemsVendor communications for support with mobile device activations, procurement, troubleshooting, and device replacementActive Directory and Microsoft Intune MDM systemsEnsure team is trained and follows policies and procedures related to Mobile Device ManagementAnalyzes development and implementation requirements and makes appropriate modifications to existing systems and prepares specifications based on customer requestsPerforms needs assessment and recommends or develops systems improvements and prepares related documentationDemonstrates excellent communication and interpersonal skills as applied to interaction wit coworkers, supervisors, the County departments, etc., sufficient to exchange or convey information and to receive work direction.
Other Job Requirements/Information
This job requires a public safety background check and may include motor vehicle histories, criminal histories, and finger printing.
This is a part-time position with an average maximum of 29 hours per week. This position is not eligible for paid holidays or leave benefits.
Grade The grade for this position is 97. Salary will be based on qualifications and experience.Minimum Qualifications
Associate Degree in Information Systems2 years of experience in Microsoft Intune and Excel
For information related to position-specific Essential Duties, Knowledge and Skills, and Physical Requirements, click here.
NOTE:
The class specifications listed on this site are not the official class specifications for Gwinnett County and are subject to change.
For more information about this department, click here
Additional Information
About Gwinnett County
Welcome to Gwinnett County - one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.
Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.
The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County's values.
In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.
VisionGwinnett is the preferred community where everyone thrives!
MissionGwinnett proudly supports our vibrantly connected community by delivering superior services.
ValuesIntegrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.
For questions about recruitment, or to request a reasonable accommodation during the application, interview, or testing process, please call Human Resources at 770-822-7915 or email
Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or HREmployeeRelations@GwinnettCounty.com. This email is only for accommodation requests;
for questions related to job postings, use jobs@gwinnettcounty.com.
This position does not have benefits.
01
Have you completed a degree in information technology or a computer sciences-related field?
no completed degree in the specified fields of studyCompleted associate degree in the specified fields of studyCompleted bachelor's degree in the specified fields of studyCompleted master's degree or higher in the specified fields of study
02
How many years of training or related experience do you have?
noneless than 3 years3 years to less than 5 years5 or more years
03
Describe your training or related experience. If none, type N/A.
04
If you were asked to identify the training needs of a company, where would you start?
05
What is the largest audience that you have conducted a training session for?
06
Have you ever had a time where your training didn't have the results you expected? If so, please explain the situation and how you responded.
07
Please list the relevant certifications you hold. If none, please respond N/A.
08
Do you have experience with applications such as Webex or similar applications? If yes, please explain how you utilized the application(s). If no, please respond N/A.
09
How would you describe your Microsoft Word experience?
no experiencebeginnerintermediateadvanced
10
How would you describe your Microsoft Excel experience?
no experiencebeginnerintermediateadvanced
11
How would you describe your Microsoft Outlook experience?
no experiencebeginnerintermediateadvanced
12
How would you describe your Microsoft Teams experience?
no experiencebeginnerintermediateadvanced
Required Question
$20.00 Hourly
Location :
Gwinnett County, GA
Job Type:
Part-Time
Job Number:
24-02800
Department:
Department of Information Technology Services
Opening Date:
11/07/2024
Closing Date:
12/31/2024 11:59 PM Eastern
FLSA:
Non-Exempt
Class Summary
This is a part-time position with a maximum of 1,508 hours per year and is not eligible for paid holidays, leave, or benefits.
Job Description The Part-time IT Associate position will be responsible for cellular device registration, setting up appointments to issue cellular devices, and troubleshoot cellular device issues. This position will also be responsible for mobile device procurement and billing.
Essential DutiesMobile Device inventory, reporting, and organizational reconciliationTechnical understanding for activating, configuring, phone number porting, contact transfers and troubleshooting on mobiles devices, which includes smartphones, flip phones, tablets, air cards, and MIFI devicesUnderstanding and experience configuring and troubleshooting Android and Apple iOS device mobile operating systemsVendor communications for support with mobile device activations, procurement, troubleshooting, and device replacementActive Directory and Microsoft Intune MDM systemsEnsure team is trained and follows policies and procedures related to Mobile Device ManagementAnalyzes development and implementation requirements and makes appropriate modifications to existing systems and prepares specifications based on customer requestsPerforms needs assessment and recommends or develops systems improvements and prepares related documentationDemonstrates excellent communication and interpersonal skills as applied to interaction wit coworkers, supervisors, the County departments, etc., sufficient to exchange or convey information and to receive work direction.
Other Job Requirements/Information
This job requires a public safety background check and may include motor vehicle histories, criminal histories, and finger printing.
This is a part-time position with an average maximum of 29 hours per week. This position is not eligible for paid holidays or leave benefits.
Grade The grade for this position is 97. Salary will be based on qualifications and experience.Minimum Qualifications
Associate Degree in Information Systems2 years of experience in Microsoft Intune and Excel
For information related to position-specific Essential Duties, Knowledge and Skills, and Physical Requirements, click here.
NOTE:
The class specifications listed on this site are not the official class specifications for Gwinnett County and are subject to change.
For more information about this department, click here
Additional Information
About Gwinnett County
Welcome to Gwinnett County - one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.
Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.
The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County's values.
In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.
VisionGwinnett is the preferred community where everyone thrives!
MissionGwinnett proudly supports our vibrantly connected community by delivering superior services.
ValuesIntegrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.
For questions about recruitment, or to request a reasonable accommodation during the application, interview, or testing process, please call Human Resources at 770-822-7915 or email
Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or HREmployeeRelations@GwinnettCounty.com. This email is only for accommodation requests;
for questions related to job postings, use jobs@gwinnettcounty.com.
This position does not have benefits.
01
Have you completed a degree in information technology or a computer sciences-related field?
no completed degree in the specified fields of studyCompleted associate degree in the specified fields of studyCompleted bachelor's degree in the specified fields of studyCompleted master's degree or higher in the specified fields of study
02
How many years of training or related experience do you have?
noneless than 3 years3 years to less than 5 years5 or more years
03
Describe your training or related experience. If none, type N/A.
04
If you were asked to identify the training needs of a company, where would you start?
05
What is the largest audience that you have conducted a training session for?
06
Have you ever had a time where your training didn't have the results you expected? If so, please explain the situation and how you responded.
07
Please list the relevant certifications you hold. If none, please respond N/A.
08
Do you have experience with applications such as Webex or similar applications? If yes, please explain how you utilized the application(s). If no, please respond N/A.
09
How would you describe your Microsoft Word experience?
no experiencebeginnerintermediateadvanced
10
How would you describe your Microsoft Excel experience?
no experiencebeginnerintermediateadvanced
11
How would you describe your Microsoft Outlook experience?
no experiencebeginnerintermediateadvanced
12
How would you describe your Microsoft Teams experience?
no experiencebeginnerintermediateadvanced
Required Question