State of North Carolina
Processing Assistant
State of North Carolina, Durham, North Carolina, United States, 27703
Salary:
$36,682.00 - $64,194.00 Annually
Location :
Durham County, NC
Job Type:
Permanent Full-Time
Job Number:
24-11802 EIPD 60054629
Department:
Dept of Health and Human Services
Division:
Vocational Rehabilitation
Opening Date:
10/31/2024
Closing Date:
11/13/2024 5:00 PM Eastern
Job Class Title:
Administrative Specialist 1
Position Number:
60054629
Salary Grade:
NC08
Recruitment Range:
$36,682-$48,000
Description of Work
***THIS IS A REPOST. PREVIOUS APPLICANTS MUST REAPPLY TO BE CONSIDERED FOR THIS VACANCY***
The primary purpose of this position is to provide casework support to Rehabilitation Counselors in the Durham Unit office. The position provides administrative support to managerial, supervisory, professional, and para-professional staff located in this office, and interact with outside agencies, organizations, and vendors, as is needed to assist eligible persons with disabilities to achieve identified goals. The job involves a variety of support functions to include, but not limited to, clerical and accounting tasks, receptionist duties, casework assistance, office operations and records management.
Job responsibilities include the following:
* Process authorizations as directed and record invoices, file documents, follow up with vendors, and prepare routine and ad hoc reports as needed.* Serve as receptionist for the office, which requires daily contact with the public and answering the telephone.* Be one of the point of contacts for clients/potential clients and maintain knowledge of the services not only of DVR but other public agencies.* Interact with clients to obtain information at referral for the purpose of completing the initial application and/or providing services during the rehabilitation process.* Gather and compile additional information as identified by the counselor to aid in providing sufficient information for the Counselors' assessment and eligibility determination.* Make follow-up phone calls to customers to remind of scheduled appointments & process and distribute incoming and outgoing mail.* Operate various office equipment - personal computer, printer, copy machine, fax machine, calculator, telephone, and other equipment as needed.
The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for persons with disabilities through customer partnership and community leadership.
About NC Department of Health and Human Services: The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.
Compensation & Benefits:The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Visit website forKnowledge, Skills and Abilities / Competencies
To receive credit for all of your work history and credentials, you must list the information on the application form. Any information omitted from the application form, listed under the text resume section, or on an attachment will not be considered for qualifying credit.
Please refer to the link below for additional information• Knowledge or experience working with a team.• Demonstrated experience performing routine office support functions.• Demonstrated experience working with the public.
Management Preferences•
Good Interpersonal skills.• Knowledge and/or experience working with persons with disabilities.Minimum Education and Experience Requirements
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience;
ORAn equivalent combination of education and experience.Supplemental and Contact Information
The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.
Consideration for this vacancy, all applicants must complete an on-line application using this link,
If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.
For technical issues with your application, please call the NeoGov Help Line at855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-3517.
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application. In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. (NOTE: AN ATTACHED RESUME NOR "SEE RESUME" DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION. If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)
Yes, I understand and have fully completed all requirements.
02
Where did you learn about DHHS or this opportunity?
Company or OSHR WebsiteEmployee ReferralProfessional Association or Industry-specific job boardConference / Career FairLinkedInOther Social MediaTheater AdvertisementInternet AdvertisementTV / RadioIndeedOther General Job BoardsGoogleOther Search Engines
03
Do you have knowledge of or experience working with any component(s) of the Microsoft Office Suite (Word, PowerPoint, Outlook, etc.)?
YesNo
04
I understand that the budgeted salary for this position is limited to $48,000. If offered this position, the salary offered will be within the posted recruitment range of $36,682-48,000.
YesNo
Required Question
$36,682.00 - $64,194.00 Annually
Location :
Durham County, NC
Job Type:
Permanent Full-Time
Job Number:
24-11802 EIPD 60054629
Department:
Dept of Health and Human Services
Division:
Vocational Rehabilitation
Opening Date:
10/31/2024
Closing Date:
11/13/2024 5:00 PM Eastern
Job Class Title:
Administrative Specialist 1
Position Number:
60054629
Salary Grade:
NC08
Recruitment Range:
$36,682-$48,000
Description of Work
***THIS IS A REPOST. PREVIOUS APPLICANTS MUST REAPPLY TO BE CONSIDERED FOR THIS VACANCY***
The primary purpose of this position is to provide casework support to Rehabilitation Counselors in the Durham Unit office. The position provides administrative support to managerial, supervisory, professional, and para-professional staff located in this office, and interact with outside agencies, organizations, and vendors, as is needed to assist eligible persons with disabilities to achieve identified goals. The job involves a variety of support functions to include, but not limited to, clerical and accounting tasks, receptionist duties, casework assistance, office operations and records management.
Job responsibilities include the following:
* Process authorizations as directed and record invoices, file documents, follow up with vendors, and prepare routine and ad hoc reports as needed.* Serve as receptionist for the office, which requires daily contact with the public and answering the telephone.* Be one of the point of contacts for clients/potential clients and maintain knowledge of the services not only of DVR but other public agencies.* Interact with clients to obtain information at referral for the purpose of completing the initial application and/or providing services during the rehabilitation process.* Gather and compile additional information as identified by the counselor to aid in providing sufficient information for the Counselors' assessment and eligibility determination.* Make follow-up phone calls to customers to remind of scheduled appointments & process and distribute incoming and outgoing mail.* Operate various office equipment - personal computer, printer, copy machine, fax machine, calculator, telephone, and other equipment as needed.
The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for persons with disabilities through customer partnership and community leadership.
About NC Department of Health and Human Services: The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.
Compensation & Benefits:The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Visit website forKnowledge, Skills and Abilities / Competencies
To receive credit for all of your work history and credentials, you must list the information on the application form. Any information omitted from the application form, listed under the text resume section, or on an attachment will not be considered for qualifying credit.
Please refer to the link below for additional information• Knowledge or experience working with a team.• Demonstrated experience performing routine office support functions.• Demonstrated experience working with the public.
Management Preferences•
Good Interpersonal skills.• Knowledge and/or experience working with persons with disabilities.Minimum Education and Experience Requirements
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience;
ORAn equivalent combination of education and experience.Supplemental and Contact Information
The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.
Consideration for this vacancy, all applicants must complete an on-line application using this link,
If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.
For technical issues with your application, please call the NeoGov Help Line at855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-3517.
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application. In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. (NOTE: AN ATTACHED RESUME NOR "SEE RESUME" DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION. If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)
Yes, I understand and have fully completed all requirements.
02
Where did you learn about DHHS or this opportunity?
Company or OSHR WebsiteEmployee ReferralProfessional Association or Industry-specific job boardConference / Career FairLinkedInOther Social MediaTheater AdvertisementInternet AdvertisementTV / RadioIndeedOther General Job BoardsGoogleOther Search Engines
03
Do you have knowledge of or experience working with any component(s) of the Microsoft Office Suite (Word, PowerPoint, Outlook, etc.)?
YesNo
04
I understand that the budgeted salary for this position is limited to $48,000. If offered this position, the salary offered will be within the posted recruitment range of $36,682-48,000.
YesNo
Required Question