Project Manager, e-Commerce

Position Overview:

We are looking for an experienced Project Manager with a background in Quality Assurance (QA) and e-commerce to join the team of an exciting IT Consulting and Solutions company. This role will be pivotal in managing complex e-commerce projects, keeping initiatives on track, and ensuring alignment between business and technology teams. The ideal candidate will have experience with e-commerce platforms like Salesforce Commerce Cloud, Magento, or Shopify and be skilled in driving projects from planning through execution while mitigating risks and handling change management.

Responsibilities:

• Develop and manage comprehensive project plans, ensuring all tasks are completed on time and loose ends are addressed
• Present updates on banner-level progress, major functional milestones, support tasks, and productivity metrics
• Oversee the change control process, documenting and sharing change controls with relevant stakeholders
• Proactively identify project risks and timeline impacts based on scope changes and communicate budgetary implications to the CTO and CFO in advance
• Serve as the primary communication point for all project-related matters
• Bridge communication gaps between business and technology teams, ensuring alignment with the overall business strategy
• Work closely with the QA team to support testing efforts and track the User Acceptance Testing (UAT) phase for each development effort
• Monitor project efforts in JIRA, track Key Performance Indicators (KPIs), and hold teams accountable for meeting timelines
• Define and implement an escalation path for potential risks, delays, or scope changes in conjunction with the CTO

Qualifications:

• Proven experience in QA and managing e-commerce projects on platforms like Salesforce Commerce Cloud, Magento, Shopify, or similar
• Strong project management skills, with the ability to handle multiple tasks and priorities simultaneously
• Experience with change control, risk management, and budget impact assessment
• Proficiency with project management tools, especially JIRA
• Excellent communication skills, with the ability to present progress updates and bridge gaps between technical and business teams
• Strong understanding of KPI tracking and UAT processes
• Familiarity with agile and waterfall methodologies
• Experience working with Software Development Directors and CTOs on efforts

Pay:

• $45 - $48 /hr

Location:

• Wadsworth, OH
• Hybrid, option for remote for the right candidate

Schedule:

• Monday - Friday
• 40 hours

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