Onsite IT Service Desk, Desktop Support Technician / Analyst, DHCP, A+

Location: Burbank, CA 91502

Type: Contract, 6 months

JO#: 24-04991:CD

Title: Onsite IT Service Desk, Desktop Support Technician / Analyst, DHCP, A+

Description:

Onsite IT Service Desk, Desktop Support Technician / Analyst with 3-6+ years of experience including DHCP, Active Directory Azure, O365, VPN, MFA, SCCM, Windows 10, PC Imaging, upgrades for a 6 month contract position.

This position is onsite and pays $25 an hour

Must be A+ Certified

What you will be doing:

• Remote, helpdesk and desktop support for all issues – hardware, software, application, and imaging

• Remote, helpdesk support through VPN

• Supporting Windows 10 and O365 environment

• PC Imaging using SCCM

• Support using Active Directory Azure, AD Azure, MFA, Multi-Factor Authentication

What you will need:

• 4-7+ years of experience in Technical Support, Helpdesk Support, Remote Support, Desktop Support or Field Support

• Solid experience with DHCP

• Experience with Active Directory Azure, AD Azure

• Experience with remote support through VPN

• Experience with MFA – Multi-Factor Authentication

• Experience with SCCM - System Center Configuration Manager for PC Imaging and Windows migrations

• Office 365, O365

• Operational break/fix support

• Experience supporting Windows 10

Certifications:

• A+ Certified