ERP Delivery Manager / Test Manager (Interim)

Position Overview:
We are seeking an experienced Delivery Manager to oversee the ERP testing, cutover, and hypercare phases of our projects. The ideal candidate will have a proven track record in managing complex ERP implementations, ensuring quality deliverables, and facilitating smooth transitions from project to operational phases.

Key Responsibilities:

• Project Leadership: Lead the planning and execution of ERP testing strategies, cutover activities, and hypercare support.
• Stakeholder Engagement: Collaborate with cross-functional teams, including IT, business units, and external partners, to align project goals and ensure stakeholder satisfaction.
• Testing Oversight: Develop and manage testing plans, coordinate user acceptance testing (UAT), and ensure defects are identified and resolved.
• Cutover Management: Plan and execute cutover activities, ensuring minimal disruption to business operations and that all critical tasks are completed on time.
• Hypercare Support: Oversee post-go-live support, monitoring system performance, addressing issues, and ensuring user adoption.
• Documentation and Reporting: Maintain comprehensive documentation of processes, test results, and project progress. Provide regular updates to senior management and stakeholders.
• Continuous Improvement: Identify opportunities for process enhancements and implement best practices to optimize ERP delivery processes.

Qualifications:

• Bachelor's degree in Business, Information Technology, or a related field or similar experience.
• 5+ years of experience in delivery management, specifically in ERP testing, cutover, and hypercare phases.
• Strong understanding of ERP systems (e.g., Infor, SAP, Oracle, Microsoft Dynamics) and project management methodologies.
• Proven ability to manage multiple projects simultaneously and deliver results within tight deadlines.
• Excellent communication, leadership, and interpersonal skills.
• Certification in project management (e.g., PMP, PRINCE2) is a plus.
  

Desired Skills and Experience
Position Overview:

We are seeking an experienced Delivery Manager to oversee the ERP testing, cutover, and hypercare phases of our projects. The ideal candidate will have a proven track record in managing complex ERP implementations, ensuring quality deliverables, and facilitating smooth transitions from project to operational phases.

Key Responsibilities:

Project Leadership: Lead the planning and execution of ERP testing strategies, cutover activities, and hypercare support.

Stakeholder Engagement: Collaborate with cross-functional teams, including IT, business units, and external partners, to align project goals and ensure stakeholder satisfaction.

Testing Oversight: Develop and manage testing plans, coordinate user acceptance testing (UAT), and ensure defects are identified and resolved.

Cutover Management: Plan and execute cutover activities, ensuring minimal disruption to business operations and that all critical tasks are completed on time.

Hypercare Support: Oversee post-go-live support, monitoring system performance, addressing issues, and ensuring user adoption.

Documentation and Reporting: Maintain comprehensive documentation of processes, test results, and project progress. Provide regular updates to senior management and stakeholders.

Continuous Improvement: Identify opportunities for process enhancements and implement best practices to optimize ERP delivery processes.

Qualifications:

Bachelor's degree in Business, Information Technology, or a related field or similar experience.

5+ years of experience in delivery management, specifically in ERP testing, cutover, and hypercare phases.

Strong understanding of ERP systems (e.g., Infor, SAP, Oracle, Microsoft Dynamics) and project management methodologies.

Proven ability to manage multiple projects simultaneously and deliver results within tight deadlines.

Excellent communication, leadership, and interpersonal skills.

Certification in project management (e.g., PMP, PRINCE2) is a plus.