Help Desk Technician

Company Description

Post Modern Solutions is a family owned business since 2008. Our company supports a vast number of clients with state of the art A/V, Networking, IP telephony, access control, and CCTV.

Role Description

This is a full-time on-site role for a Help Desk Technician at Post Modern Communications in Huntersville, NC. The Help Desk Technician will be responsible for providing technical support, troubleshooting hardware and software issues, and assisting users with IT-related problems.

Qualifications

• Strong knowledge of computer systems and IT components
• Excellent problem-solving and communication skills
• Experience with help desk support and customer service
• Understanding of networking and security fundamentals
• Proficiency in operating systems such as Windows and macOS
• Must be able to travel at times.