Hospital Operations Manager

Are you a veterinary professional with a passion for leadership?

We are seeking an experienced and dedicated veterinary practice manager for a high-quality, one-doctor medical facility in Miami, Florida. If you have a strong background in veterinary management and a commitment to delivering exceptional care, we would love to hear from you.

Viamonte Veterinary Clinic is seeking a dedicated and experienced individual to lead our clinic team as we continue to grow. As a privately owned general practice, we are committed to delivering superior medical care to our patients and providing first-class service to our clients. If you have a passion for veterinary leadership and are looking to make a meaningful impact in a supportive and dynamic environment, we invite you to apply.

The Right Candidate:

• Veterinary Leadership Experience

  Proven track record in leading veterinary teams effectively.

  
  

• Commitment to Excellence

  Dedicated to maintaining high standards and inspiring others to achieve their best.

  
  

• Team Leadership

  Ability to guide a diverse team towards shared goals with enthusiasm and clarity.

  
  

• Resilience and Work Ethic

  Embraces challenges and is prepared to put in the effort needed to overcome obstacles.

  
  

• Scheduling and Training Expertise

  Experienced in managing schedules and training a large medical staff.

  
  

• Organizational and Communication Skills

  Demonstrates exceptional skills in both organizing tasks and communicating clearly.

  
  

Role Overview:

This role oversees all medical operations of the hospital department, including clinical, surgical, and daily activities. Responsibilities encompass workflow management, supervision, development, and scheduling of veterinary support staff, as well as ensuring the effectiveness of departmental policies and protocols.

Primary Responsibilities Include:

• Direct Management

  Supervise and manage the veterinary technician team and hospital operations.

  
  

• Collaboration with Executive Director

  Work closely with the Executive Director of Medicine (Owner/DVM) to ensure adherence to hospital protocols, quality control, and medical standards.

  
  

• Hands-On Leadership

  Act as a floor manager to train, guide, and direct the veterinary technician team.

  
  

• Inventory Oversight

  Manage inventory to ensure supplies are stocked and organized.

  
  

• Team Meetings

  Direct and facilitate daily and monthly hospital team meetings.

  
  

• Work Culture

  Foster a positive work environment and support a strong team culture.

  
  

• Scheduling

  Create and maintain the veterinary technician work schedule, ensuring coverage and appropriateness for all hospital positions. Publish schedules at least three weeks in advance.

  
  

• Reporting

  Report directly to the Executive Director of Medicine (Owner/DVM).

  
  

Viamonte Veterinary Clinic is dedicated to fostering a work environment that brings out the best in pet medical professionals. Our success hinges on the exceptional talent and commitment of our team. If you are an experienced veterinary professional with a passion for providing outstanding care to patients and exceptional service to their owners, we would love to hear from you!

Qualifications:

• Previous Experience

  Proven experience as a Veterinary Technician.

  
  

• Leadership Experience

  Minimum of 2 years in a supervisory or leadership role.

  
  

• Advanced Knowledge

  Expertise in veterinary operations and procedures, including surgery, laboratory techniques, digital imagery, pharmaceuticals, and critical or emergency medical care.

  
  

• Multitasking Ability

  Capable of managing multiple tasks and interruptions in a dynamic environment with periodic heavy workloads.

  
  

• Problem-Solving Skills

  Ability to anticipate, identify, and address problems effectively, with strong communication skills.

  
  

• Conflict Resolution

  Excellent skills in managing and resolving conflicts.

  
  

• Emergency Response

  Ability to remain calm and effective in emergency situations.

  
  

• Communication Skills

  Proficient in conveying complex processes and concepts clearly, both verbally and in writing.

  
  

• Technical Proficiency

  Knowledge of Microsoft Office and ability to use required veterinary clinic software.

  
  

• Customer Service

  Strong commitment to providing exceptional customer service and building successful client relationships.

  
  

• If you meet these qualifications and are ready to contribute to our team, please contact us to discuss this exciting opportunity!