Information Technology Project Coordinator

Project Coordinator Role

• Responsible for the coordination of assigned corporate projects, including resource utilization, enforcement of project schedules, appropriate communication to all stakeholders, and the execution of project work plans.
• Performs workflow analysis to improve productivity and to alleviate bottlenecks.
• Serves as the liaison between the project teams and management.
• Ensures projects adhere to framework and all documentation is maintained appropriately for each project.
• Administers key internal business processes such as disaster recovery, vendor management and change management.
• Responsible for developing, preparing and coordinating project plans on approved projects with management, staff and vendors.
• Review project plans and milestones to ensure project plans are being followed on a timely basis and deliverables are met.
• Manages the process and communicates with teams to keep agreed-upon deadlines. Escalates issues as they may arise.
• Ensures reevaluation of project status and plan upon major events such as staffing changes, unplanned delays or scope changes.
• Develop and maintain project schedules on every strategic and cross-departmental project at the CU.

Major Duties & Responsibilities

• Serves as a part of a team to facilitate all aspects of projects to include due diligence, initiation, planning, execution, and closing stages.
• Documents project scope, objectives, requirements, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Acts as a liaison to expedite projects or problem resolution as it relates to product development, system upgrades and new releases and assess system training issues.
• Serves as administrative support to the Project Steering Committee including preparing agendas, project status reports and supplementary materials.
• Supplies information and items may be requested by the Committee or include the annual Committee calendar.
• Provides orientation and consultation throughout the organization on project management practices and processes.
• Maintains the credit union’s high-level disaster recovery plan and works with business areas to ensure that their departmental-level plans are updated, trained, and tested.
• Maintains the credit union’s vendor management program including administration of the vendor management system and annual due diligence review of key vendors as prescribed by the vendor management program or the Project Steering Committee.
• Consults with vendor managers as needed.
• Facilitates the credit union’s bi-weekly change management calls and produces/distributes a roll-up of change notifications after each call.
• Receives and incorporates change notifications from internal and third parties for the bi-weekly roll-up.
• Performs other job-related duties as assigned.

Knowledge & Skills

Three to Five years of handling projects for a medium to large enterprise.

Education & Certifications

• College Degree is required.
• Certified Associate in Project Management Professional (CAPM) Certification preferred.