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Independence Home Loans

Adverse Loan Specialist

Independence Home Loans, Scottsdale, AZ, United States


Position Overview:

We are seeking a detail-oriented and organized Adverse Loan Specialist to join our team in Scottsdale, AZ. The Adverse Loan Specialist will play a critical role in monitoring and processing loan applications that require attention due to incomplete documentation or adverse actions. The ideal candidate will be able to efficiently track loan applications approaching deadlines, follow up on incomplete or denied loans, and ensure compliance with regulatory standards.

Key Responsibilities:

  • Monitor daily reports to identify loan applications nearing the 30-day decision deadline, including incomplete applications and loans in processing.
  • Follow up on loans that have been pending for 10 days without being sent to processing (STP)
  • Promptly respond to email requests related to loan denials and withdrawals.
  • Perform daily mailings of Statement of Denial forms.
  • Perform daily mailings of Notice of Incomplete Application forms.
  • Ensure all necessary documentation is in the loan file before proceeding with a decision on the application.
  • Pull credit invoices from CoreLogic CredCo and verify that accurate charges were completed in the NMI Payment Gateway; refund any excess fees as needed.
  • Navigate investor portals to retrieve loan documents and upload them into LendingPad.
  • Request withdrawals and denials in investor loan portals, ensuring proper documentation and adherence to regulations.

Experience Required:

  • Proficiency in Excel (filtering and sorting reports).
  • Proficiency in Microsoft Outlook.

Desired (but not required):

  • Experience with LendingPad.
  • Experience with investor loan portals (e.g., United Wholesale Mortgage).
  • Experience with NMI Payment Gateway.
  • Knowledge of Regulation B and adverse loan processing.