Software Engineer

Job Description

The Intersect Group is working with a client in the Tulsa, OK area who is seeking a Software Engineer for their Commercial Development Portfolio Team. This position is responsible for performing programming and testing of computer-based programs. It is also responsible for providing maintenance, support and implementation of computer-based programs. This position relies on instructions and pre-established guidelines to perform the functions of the job.

Responsibilities

• Write, modify, extend and debug software based on Software Development Lifecycle (SDLC) process.
• Utilize thorough understanding of complex database concepts and practices during the development process.
• Possesses and apply working knowledge of multiple programming languages.
• Resolve technical issues related to software problems utilizing excellent customer service skills, problem solving skills, and technical thinking/reasoning skills following established support process and metrics guidelines.
• Measure and analyze incoming software issues to determine root cause and develop technical and training solutions to minimize reoccurrences and severity.
• Accurately document all customer issues, resolution steps, and gather feedback in support tracking software to enhance identifying and reporting trends leading to recurring technical problems.
• Develop and publish support documentation for internal users for troubleshooting, training and other areas as needed.
• Actively train with senior level developers to improve development skills and system knowledge.
• Assist in development of junior developers on application development skills or system knowledge through mentoring, knowledge transfer, code review, and shadowing.
• Listen to others and accept input from team members.
• Clearly articulate ideas and thoughts both in verbal and written formats.
• Timely communication status updates with the project manager or lead, the project team, and/or key customers and supervisor regarding specific assignments and overall scheduling/coordination needs.
• Accurately record project and work assignment updates within timeframes determined by departmental standards or individual supervisors.

May perform the following functions of a Product Technical Owner on occasion

• Ensure that implementation plans for the product features and user stories are consistent with QuikTrip’s architecture, technology and development standards.
• Ensure that Quality and Security are carried throughout product development and product lifecycle management.
• Accountable for all aspects of technological performance of the product including software, hardware, database, nonfunctional requirements, etc.
• Plan product releases for rolling 12 months.
• Manages technical debt (backlog) of the product.
• Determine resource and skill sets requirements by sprint.
• Organize and plan technology roadmap advancements for assigned products.
• Alert any product related conflicts to the Product Portfolio Manager.
• Ensure consistency in design on various products within their portfolio by following reference architecture provided by enterprise architecture, and engage architecture whenever exceptions need to be made.
• Assist with User Story, Bug and other Work Item delivery and acceptance as well as technical documentation such as current state diagrams and process flows for use in driving architectural and procedural decisions.
• Be a contributor to the success of product development and delivery by facilitating working groups or directly contributing to coding efforts, code reviews, testing and/or other work when needed.
• Provide supporting information as needed for service management of assigned products including properly logging and prioritization of identified issues in the backlog.
• Coordinates delivery efforts across one or more development teams including arbitration of technical conflicts and decisions.
• Holds Development, Technical, Professional Services, Data, and other IT teams accountable within the framework of the product.

Qualifications

• 3-5 years of application development experience.
• Advanced C# experience
• Experience with system architecture and design.
• Knowledge of the entire programming range of duties.
• Application development skills in front-end and back-end development and relational database development.
• Problem-solving skills.
• Familiar with a variety of IT concepts, practices and procedures.
• Good written and verbal communication skills.
• Time management skills.
• Skilled in C#, .Net, HTML, JavaScript, and Microsoft SQL Server or related technologies.