Operations Associate

ABOUT US

Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.

THE ROLE

• Responsible for overseeing day-to-day operational effectiveness, including all aspects of inventory control and product flow
• Execute cycle counts on a daily, weekly, monthly basis as needed
• Hold full inventory processes quarterly or as determined to best mitigate shrink, on hand negatives/overages and achieve/exceed operational key performance indicators (KPIs)
• Manage product deliveries/receipt, software/systems management, defectives, and overall organization to best impact client experience, drive sales and continuously improve operational efficiency
• Ensuring proper supply replenishment and on hand level management
• Managing completion of daily fulfilment needs and proper communication with team members/clients, fuelling the success of our overall client experience
• Continuously improving processes and workflows to drive business impact, achieve and exceed KPIs and a strong focus on delivering highest levels of service to the Thom Browne clientele

THE IDEAL CANDIDATE

• Minimum 1–2 years of Retail Operations and/or Inventory Management experience, preferably within a luxury environment
• Outstanding organizational and prioritization skills; comfortable working autonomously, as well as partnering with team members
• Excellent communication, follow up and interpersonal skills
• Proven analytical skills, strong attention to detail
• Proficient in Microsoft Excel, Word and PowerPoint
• Meticulous with an eye for detail
• Adaptable & motivated to work & learn alongside a strong team

WHAT WE OFFER YOU

• Competitive compensation
• Comprehensive benefits package and company uniform
• Flexible work schedule
• 401(k) company match
• Diverse and inclusive working environment