Modern Citizen
Retail Operations and Stock Associate
Modern Citizen, New York, New York, us, 10261
Modern Citizen is a destination for considered fashion with a luxury sensibility - made versatile, accessible, and modern.
Our brand's hallmark is a refined perspective and elevated aesthetic, paired back to a thoughtful price point balancing quality and accessibility.We're digitally native and are utilizing the efficiencies of a direct-to-consumer business model to build a distinctive, beautiful brand - and a best-in-class next generation retailer.
We're incredibly passionate about our community of customers and the brand we're building.
We believe that a successful company starts with a strong and empowered team that shares a growth mindset and an appreciation for details.DESCRIPTIONModern Citizen is seeking a Part-Time Operations Associate to join our dynamic team. Reporting to the Store Director, you will play a vital role in supporting the store on all operational fronts, including stock management and receiving inventory.ROLES + RESPONSIBILITIESHelp support Omnichannel business through fulfillment, proactive planning and actionable solutionsWork hand in hand with the FOH team to meet operational excellence standards for the storeSupport organization efforts in BOH, ensuring a daily and weekly process is created and implemented to maintain organizationResponsible for overseeing day-to-day operational effectiveness, including all aspects of inventory control and product flowExecute cycle counts on a daily, weekly, monthly basis as neededHold full inventory processes quarterly or as determined to best mitigate shrink, on hand negatives/overages and achieve/exceed operational key performance indicators (KPIs)Manage product deliveries/receipt, software/systems management, defectives, and overall organization to best impact client experience, drive sales and continuously improve operational efficiencyEnsuring proper supply replenishment and on hand level managementManaging completion of daily fulfillment needs and proper communication with team members/clients, fuelling the success of our overall client experienceContinuously improving processes and workflows to drive business impact, achieve and exceed KPIs and a strong focus on delivering highest levels of serviceBACKGROUND + EXPERIENCEMinimum 1-2 years of Retail Operations and/or Inventory Management experience, preferably within a luxury environmentOutstanding organizational and prioritization skills; comfortable working autonomously, as well as partnering with team membersExcellent communication, follow up and interpersonal skillsProven analytical skills, strong attention to detailProficient in Google Workplace.Meticulous with an eye for detailAdaptable & motivated to work & learn alongside a strong teamCULTURE + SOFT SKILLSResponsible Mindset - Maintains a positive mindset and attitude when facing adversity, is accountable for individual ownership of all situations, and proactively seeks out solutions and action steps for everything in your controlKindness - No matter how stressful the day or the task, always acts from a place of kindness and compassionSelf-Starter - Is comfortable navigating ambiguity with thoughtful, forward-thinking decision makingCuriosity - Shows a hunger for knowledge, problem solving, and efficiencyResourcefulness - Willing to figure things out and do the unglamorous tasks that help grow the companyUrgency - Understands what requires swift action and acts accordinglyPrioritization - Thinks like a business owner and relentlessly prioritizes based on impact to the businessFlexibility - Able to adjust with the ever-changing priorities that come with running and maintaining a businessCOMPENSATION + PERKS$20-$25 / hour (pending experience)Part-time position; 14-30 hours/week, weekend availability requiredEmployee discountMission-driven company with opportunities for growth and advancement
Our brand's hallmark is a refined perspective and elevated aesthetic, paired back to a thoughtful price point balancing quality and accessibility.We're digitally native and are utilizing the efficiencies of a direct-to-consumer business model to build a distinctive, beautiful brand - and a best-in-class next generation retailer.
We're incredibly passionate about our community of customers and the brand we're building.
We believe that a successful company starts with a strong and empowered team that shares a growth mindset and an appreciation for details.DESCRIPTIONModern Citizen is seeking a Part-Time Operations Associate to join our dynamic team. Reporting to the Store Director, you will play a vital role in supporting the store on all operational fronts, including stock management and receiving inventory.ROLES + RESPONSIBILITIESHelp support Omnichannel business through fulfillment, proactive planning and actionable solutionsWork hand in hand with the FOH team to meet operational excellence standards for the storeSupport organization efforts in BOH, ensuring a daily and weekly process is created and implemented to maintain organizationResponsible for overseeing day-to-day operational effectiveness, including all aspects of inventory control and product flowExecute cycle counts on a daily, weekly, monthly basis as neededHold full inventory processes quarterly or as determined to best mitigate shrink, on hand negatives/overages and achieve/exceed operational key performance indicators (KPIs)Manage product deliveries/receipt, software/systems management, defectives, and overall organization to best impact client experience, drive sales and continuously improve operational efficiencyEnsuring proper supply replenishment and on hand level managementManaging completion of daily fulfillment needs and proper communication with team members/clients, fuelling the success of our overall client experienceContinuously improving processes and workflows to drive business impact, achieve and exceed KPIs and a strong focus on delivering highest levels of serviceBACKGROUND + EXPERIENCEMinimum 1-2 years of Retail Operations and/or Inventory Management experience, preferably within a luxury environmentOutstanding organizational and prioritization skills; comfortable working autonomously, as well as partnering with team membersExcellent communication, follow up and interpersonal skillsProven analytical skills, strong attention to detailProficient in Google Workplace.Meticulous with an eye for detailAdaptable & motivated to work & learn alongside a strong teamCULTURE + SOFT SKILLSResponsible Mindset - Maintains a positive mindset and attitude when facing adversity, is accountable for individual ownership of all situations, and proactively seeks out solutions and action steps for everything in your controlKindness - No matter how stressful the day or the task, always acts from a place of kindness and compassionSelf-Starter - Is comfortable navigating ambiguity with thoughtful, forward-thinking decision makingCuriosity - Shows a hunger for knowledge, problem solving, and efficiencyResourcefulness - Willing to figure things out and do the unglamorous tasks that help grow the companyUrgency - Understands what requires swift action and acts accordinglyPrioritization - Thinks like a business owner and relentlessly prioritizes based on impact to the businessFlexibility - Able to adjust with the ever-changing priorities that come with running and maintaining a businessCOMPENSATION + PERKS$20-$25 / hour (pending experience)Part-time position; 14-30 hours/week, weekend availability requiredEmployee discountMission-driven company with opportunities for growth and advancement