People Operations Coordinator [24-00388]

The People Operations Coordinator will provide administrative support for the People Operations department for a company of ~300 Associates and growing. The PeopleOps Coordinator will manage the onboarding experience through the entire employee or contractor lifecycle including but not limited to separations, employee record management, coordinating HR policies, payroll and benefits enrollment/management and compensation. This role involves ensuring compliance with federal and various state labor regulations, supporting the sales and recruiter activities and supporting new client onboarding. This position requires excellent organizational, communication and multi-tasking skills to maintain a smooth and efficient operation as well as advanced proficiency in the Microsoft Office suite (Word, Excel, PowerPoint & Outlook) and web-based applications.

Our Ideal Candidate will have:

• 3-5 years of Human Resources / People Operations experience overseeing 250+ payrolled associates across multiple states
• Experience in the IT staffing, contracting or technology solution industries where multiple types of service agreements, requirements and labor types (W2, 1099, subcontracts and/or corporate MSAs)
• Experience using UKG payroll solutions or similar platforms that offer payroll, benefits, compliance, performance management, training, reporting and intranet solutions.
• Experience using Vendor Management Systems (VMS) such as Beeline, FieldGlass, Vector or similar
• Passion to Positively Changing the lives of People around the World by offering our candidates better pay, a more satisfying career and an opportunity for personal growth
• A positive outlook on life and is excited to engage their coworkers and others.

Key Responsibilities:

People Operations:

• Onboard and coordinate a new associate’s first day including: Applicant Tracking Systems (ATS) and HRIS settings, compensation, associate information, regulatory compliance paperwork (eVerify), orientation and all required forms.
• Ensure employee records are accurate, up-to-date maintained with utmost confidentiality.

Payroll and Benefits:

• Support the payroll process by collecting, verifying time and attendance, and ensuring SHC remains compliant with our customer time approval requirements across the ATS, HRIS and VMS systems.
• Assist in coordinating employee benefits enrollment, answering benefits-related questions, and resolving issues.
• Partner with payroll partners to ensure timely and accurate salary payments.

Compliance and Reporting:

• Ensure compliance with labor laws, company policies, and regulations.
• Assist in audits and ensure accurate documentation is maintained.
• Support employee recognition programs and initiatives to foster a positive work environment.

HR Systems and Data Management:

• Maintain and update HR systems, ensuring data accuracy and integrity.
• Generate reports and analyze HR metrics as needed.
• Troubleshoot any issues with HR systems and collaborate with IT partners as necessary.

General HR Support:

• Provide administrative support to the HR team, including filing, scanning, and managing correspondence.
• Coordinate with other departments for cross-functional HR initiatives.
• Handle ad-hoc projects and other duties as assigned by the HR Manager.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
• 3-5 years of experience in HR, preferably in an administrative or operations role.
• Proficiency in HRIS (Human Resource Information Systems) and VMS (Vendor Management Systems) systems.
• Knowledge of labor laws and HR best practices.
• Strong organizational skills with high attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle sensitive information confidentially.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Preferred Skills:

• Experience with Human Resource Information System (HRIS) software such as UKG.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment with urgency.
• Strong problem-solving skills and the ability to work both independently and as part of a team.

Working Conditions:

This is a full-time position, primarily office-based with occasional remote work options based on company policy. Some travel may be required for training or company events.