Trading Systems Support Admin

Trading Systems Support Admin

Financial Firm

Boca Raton, FL

Onsite 3 days/week

2-5 years experience

$75K base +bonus

Job Summary:

Financial firm with offices in Boca Raton is seeking a trade support admin to support the relative value trading business. Will provide L1/L2/L3 support for the fixed income trading systems. Will provide direct support to the trading desk, providing all levels of trade support directly to traders and other business users. Will also be responsible for basic coding enhancements to trading system and/or trading tools.

Must have:

Min 2+ years trading systems support experience

Knowledge of trading system front-end (user interface)

Experience working directly with traders

Proficiency with monitoring tools, eg: Datadog or any similar product

C# or any similar language - modify/enhance trading system and trading tools

Fixed Income trading support experience preferred but not required

FIX protocol preferred but not required

Excellent soft skills to work directly with traders and other business users in fluid work environment

Group Overview

We are a world leading provider of market infrastructure. We provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. We are one of the largest interdealer brokers in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

About our team

Our Relative Value business allows clients to build their own custom strategies with any supported listed security and trade it like an index. We employ low latency and high frequency infrastructure with an open-ended approach. This allows real-time enhancements and behavioral changes to suit ever-changing market conditions, providing faster execution and better prices on synthetic spreads with less legging risk.

Role Overview

This position involves monitoring and providing L1/L2/L3 support of the Trading System used by the relative value trading desk. It offers a unique opportunity to work at the forefront of fixed income markets, incorporating a developer component that allows candidates to enhance the systems and tools that support trading activities. Candidates who excel will possess strong analytical skills and a solid understanding of fixed income products. Additionally, effective communication and the ability to work under pressure will distinguish them, as they will need to navigate irregular working hours and collaborate closely with brokers and clients. Overall, this role provides a chance to develop expertise in a specialized area while contributing to a critical team in a hybrid work setting based in either New York or Florida.

The target clients are primarily Relative Value or Macro Hedge Funds involved in intra-day spreading. The desk employs low latency & high frequency infrastructure with an open-ended approach. The algorithms, trading front-end and a number of pre and post trade tools are developed in-house.

Responsibilities

Work closely alongside the trading desk, current development team and third parties, providing L1/L2/L3 support for the trading system

Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur

Handle trading system reference data change requests

Performing software development (initially some rudimentary changes / additions, with training provided for more advance work)

Requirements:

Minimum 2 years Trading System Support experience

Trading Front End knowledge

Some coding experience and skillset

Resilient in a challenging, fast paced environment

Excellent communication skills

Ability to prioritize and multi-task

Capable of working independently as well as collaboratively within a small team

Desired

Attention to Detail: Meticulous attention to detail to ensure accuracy in trading applications and data

Team Collaboration: Experience working in agile environments and collaborating with cross-functional teams

Communication Skills: Ability to effectively communicate technical concepts to non-technical stakeholders, such as traders or management

Knowledge of the FIX protocol

Fixed Income product experience

C# Programming Language and SDLC processes