YWCA Seattle | King | Snohomish
Shelter Plus Care Program Specialist
YWCA Seattle | King | Snohomish, Everett, Washington, us, 98213
Why work with YWCA Seattle King Snohomish?
YWCA SKS is the region's largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.
We're women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you'll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work -- apply today!
What You'll Do
The Shelter Plus Care Program Specialist under the supervision of a Shelter Plus Care Program Director will perform a variety of tasks including various technical, administrative, scheduling, and processing functions as they relate to the Shelter Plus Care Rental Assistance Program (including SPC, LTLCHD, LTLD and Pathways Home PSH, HOME-TBRA projects) and other related programs administered by the YWCA. The Specialist will coordinate with partner agencies', case managers and other community partners to assist program participants in maintaining their housing assistance.
This position has a social justice component that will require critical thinking around how external systems impact the work that we are doing through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work, as well as working well in non-white environments and championing anti-racism policy, are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.
Expectations of your role:
Maintain participant files for a caseload of 150+ program participants.
Ensure the timely and accurate completion of each participant's annual household review and all other reviews requested that apply to your assigned caseload.
Work in coordination with departments Program Coordinator, Lead Program Specialist, SPC Clinical/Case Manager, Inspectors and Housing Services Specialists.
Maintain participant records in program databases (i.e. YARDI, HIMS, Spreadsheets, Smartsheets etc.)
Compose written and email correspondence with participant, landlords and partnering agencies as needed.
Responsible for accurate and timely data entry into several databases. Work with and make referrals to community and public agencies for participant assistance.
Communicate with partnering landlords as it pertains to your assigned caseload.
Schedule and facilitates program stability meetings to assist with the preservation of participants housing assistance.
Terminate assistance and cancel participant files as needed.
Maintain positive working relationships with internal YWCA department staff and SPC partnering agencies.
Adhere to the YWCA Administrative Plan and how it applies to program eligibility and ongoing program compliance, etc.
Works well under pressure and can adhere to monthly timelines for completion of monthly processing of caseload files.
Show demonstrated ability to interact with people of different cultures
Continue search for understanding of racial, gender and class equity
Adhere to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring. Work alongside volunteers, where applicable. Understand where internalized oppressions (superiority and inferiority) play a role in volunteer and client interaction and know ways to address these oppressions from a solutions-based perspective
Assure that volunteers are treated with respect and dignity regardless of race, ethnic
YWCA SKS is the region's largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.
We're women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you'll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work -- apply today!
What You'll Do
The Shelter Plus Care Program Specialist under the supervision of a Shelter Plus Care Program Director will perform a variety of tasks including various technical, administrative, scheduling, and processing functions as they relate to the Shelter Plus Care Rental Assistance Program (including SPC, LTLCHD, LTLD and Pathways Home PSH, HOME-TBRA projects) and other related programs administered by the YWCA. The Specialist will coordinate with partner agencies', case managers and other community partners to assist program participants in maintaining their housing assistance.
This position has a social justice component that will require critical thinking around how external systems impact the work that we are doing through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work, as well as working well in non-white environments and championing anti-racism policy, are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.
Expectations of your role:
Maintain participant files for a caseload of 150+ program participants.
Ensure the timely and accurate completion of each participant's annual household review and all other reviews requested that apply to your assigned caseload.
Work in coordination with departments Program Coordinator, Lead Program Specialist, SPC Clinical/Case Manager, Inspectors and Housing Services Specialists.
Maintain participant records in program databases (i.e. YARDI, HIMS, Spreadsheets, Smartsheets etc.)
Compose written and email correspondence with participant, landlords and partnering agencies as needed.
Responsible for accurate and timely data entry into several databases. Work with and make referrals to community and public agencies for participant assistance.
Communicate with partnering landlords as it pertains to your assigned caseload.
Schedule and facilitates program stability meetings to assist with the preservation of participants housing assistance.
Terminate assistance and cancel participant files as needed.
Maintain positive working relationships with internal YWCA department staff and SPC partnering agencies.
Adhere to the YWCA Administrative Plan and how it applies to program eligibility and ongoing program compliance, etc.
Works well under pressure and can adhere to monthly timelines for completion of monthly processing of caseload files.
Show demonstrated ability to interact with people of different cultures
Continue search for understanding of racial, gender and class equity
Adhere to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring. Work alongside volunteers, where applicable. Understand where internalized oppressions (superiority and inferiority) play a role in volunteer and client interaction and know ways to address these oppressions from a solutions-based perspective
Assure that volunteers are treated with respect and dignity regardless of race, ethnic