T-Mobile
Sr Manager, Broadband Business Intelligence
T-Mobile, Bellevue, Washington, us, 98009
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! The Senior Manager, Broadband Business Intelligence is responsible for leading a team of analysts who partner closely with the broadband marketing and commercial teams to provide key, actionable insights around the performance of the broadband business unit. We are seeking a candidate with experience in analyzing the commercial impacts of marketing strategies and tactics. The ideal candidate should have a curiosity for digging into detailed data to investigate the cross-channel implications of various marketing and commercial tactics, with the intent of surfacing insights to key leaders. This role requires the creation of business or customer-centric solutions/approaches driven by data analysis, business acumen, creativity, and effective communication. This position will lead and provide guidance to the team responsible for generating performance insights, supporting short/medium duration analysis efforts and development of reporting interfaces, as well as administration of standardized reports to be utilized cross-functionally. This role presents advanced business insights and findings in succinct and creative ways using data visualizations for a broad audience, including all levels of leadership, technology, business and finance. This is a hybrid position required to be working in-office at least 3 days a week. Job Responsibilities: Create clear goals, structure and measurement rules for the Business Intelligence team to streamline processes and increase the workflow effectiveness and efficiencies Collaborate with cross-functional leaders to identify new business opportunities and/or partnerships. Provide related analyses and optimization plans Architect data solutions to enable team and business success as a whole Motivate and focus on people resources, lead the trainings for new hires and provide knowledge of business solutions/trends Provide cross-channel sales performance insights with attribution back to marketing tactics Knowledge, Skills and Abilities: Expertise in technical tools (DataViz, SQL, automation, report/metric design, algorithms/modeling, cloud native systems for big data eg. AWS/GCP/Azure/Snowflake) Strong problem-solving skills with the ability to turn findings into executable plans Strategically minded, contributes to the development of a coherent overarching strategic vision for the company. Demonstrated ability to work with ambiguity and be able to determine next steps without specific direction, as well as to provide that direction to team members Strong change management skills with the ability to communicate broadly to internal teams Expert analytical, problem solving and critical reasoning skills Extensive experience interacting with and presenting creative work to Sr leadership. Must demonstrate executive maturity and leadership skills and be able to clearly lead / guide creative across integrated teams and external partners. Leadership capability in recruiting, retaining and developing a dynamic, high-performing team Ability to influence peers, build trust and create strong cross-functional relationships across an organization to achieve common goals Aptitude to analyze marketing tactic performance and provide actionable insights based on that analysis Qualifications: Bachelor's Degree in statistics, business, or a related field; or 7 years of related work experience. Master's/Advanced Degree preferred