VetJobs
Data Analyst - Christiansburg, VA
VetJobs, Christiansburg, Virginia, us, 24068
Job Description
Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Job DescriptionCompany Summary
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
Department Summary
Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing community access to our products and services. Behind the scenes, dedicated individuals focus on refining the experience for millions of customers across all of our brands and providing support to our field agents.
Job Duties and Responsibilities
Key Responsibilities:
Serve as a Subject Matter Expert who understands the processes they are reporting on and the impact of those processes on the businessBuild reporting dashboards that provide insights to department leaders and business analysts, helping them keep a pulse on metrics and alerting them to anomaliesStrategic collaborators involved early on in shaping the project and vetting the ROIStorytellers who have a seat at the table with our customers when the project is complete and serve up data/metrics to drive performanceData-driven decision-making advocates who establish the source of truth consensus and pair business knowledge with data outputs to serve up insights that drive DISH forwardPeer leaders/best practice ambassadors who learn from and bring others up with us across the orgInnovators and problem solvers who thrive in ambiguity
Additional Qualifications/Responsibilities
Skills, Experience and Requirements
Education and Experience:
BS in a quantitative field such as statistics, data science, or business analytics (MS or MBA is preferred) or relevant experience3+ years of experience in a data analytics role
Skills and Qualifications:
Strong SQL skills in writing complex queries in multiple syntaxesDemonstrate a high level of self-sufficiency by independently creating solutions to technical problems and business process challenges that ariseExperience with creating extracts and visualizations in Tableau or similar tools such as Power BI, Looker, Plotly/DashExcellent written and verbal communication skills with the ability to write reports and procedure documentsCapacity to deliver a technical message to a non-technical audienceExcellent quantitative and analytical abilities, with proficiency in mathematical conceptsExcellent analytical skills with strong attention to detailRequires on-call support for report and database issues
Salary Ranges
Compensation: $63,150.00/Year - $90,000.00/YearBenefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan
Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Job DescriptionCompany Summary
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
Department Summary
Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing community access to our products and services. Behind the scenes, dedicated individuals focus on refining the experience for millions of customers across all of our brands and providing support to our field agents.
Job Duties and Responsibilities
Key Responsibilities:
Serve as a Subject Matter Expert who understands the processes they are reporting on and the impact of those processes on the businessBuild reporting dashboards that provide insights to department leaders and business analysts, helping them keep a pulse on metrics and alerting them to anomaliesStrategic collaborators involved early on in shaping the project and vetting the ROIStorytellers who have a seat at the table with our customers when the project is complete and serve up data/metrics to drive performanceData-driven decision-making advocates who establish the source of truth consensus and pair business knowledge with data outputs to serve up insights that drive DISH forwardPeer leaders/best practice ambassadors who learn from and bring others up with us across the orgInnovators and problem solvers who thrive in ambiguity
Additional Qualifications/Responsibilities
Skills, Experience and Requirements
Education and Experience:
BS in a quantitative field such as statistics, data science, or business analytics (MS or MBA is preferred) or relevant experience3+ years of experience in a data analytics role
Skills and Qualifications:
Strong SQL skills in writing complex queries in multiple syntaxesDemonstrate a high level of self-sufficiency by independently creating solutions to technical problems and business process challenges that ariseExperience with creating extracts and visualizations in Tableau or similar tools such as Power BI, Looker, Plotly/DashExcellent written and verbal communication skills with the ability to write reports and procedure documentsCapacity to deliver a technical message to a non-technical audienceExcellent quantitative and analytical abilities, with proficiency in mathematical conceptsExcellent analytical skills with strong attention to detailRequires on-call support for report and database issues
Salary Ranges
Compensation: $63,150.00/Year - $90,000.00/YearBenefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan