OhioHealth
Sr. Research Data and Technology Consultant
OhioHealth, Columbus, Ohio, United States, 43224
We are more than a health system. We are a belief system.
We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Job Description Summary:
The Senior Consultant, Research Data and Technology, will develop and lead specialized technical data and technology activities for systems being used by OhioHealth Research Institute (OHRI) and OhioHealth. This position demonstrates advanced skills and knowledge along with the ability to support, guide, train or lead project team members and colleagues for the effective use of data and technology platforms and applications such as Research Electronic Data Capture tool (REDCap), research use in the Electronic Medical Record (EMR), the enterprise Clinical Trial Management System (CTMS) and/or other databases/applications and also serves as a liaison for Information Technology (IT) and/or Information Security (IS) requests. Under limited supervision, performs responsible and professional work involved in planning, managing, and directing operations for the systems/applications utilized by OHRI and the OH system.
In addition, this position contributes to the development of new processes, procedures tools, and training to enhance program activities and conducts quality assurance / quality control checks of the work of others. This position serves as a formal and informal leader of multidisciplinary teams establishing and maintaining communications with Investigator, project teams, sponsor, and others.
Minimum Qualifications:
Bachelor's Degree: Computer and Information Science
Degree in computer science or related field, or related or equivalent combination of education, training and work experience in research. Strong verbal and written communication skills.Ability and desire to provide exceptional customer service.Demonstrated problem-solving abilities.Strong computer skills, familiarity with database and information exchange technology.Demonstrated experience working independently using initiative and good judgement with teams.Ability to work effectively as part of a team.Ability to learn complex policies and processes and to implement them independently in daily activities.Applies critical thinking and creative problem-solving skills across a wide variety of software/application systems.Minimum of 3 years of human subjects research experience required.Proven track record of having successfully developed and/or managed at least one database.Thorough knowledge of study design criteria, randomization processes, clinical and biomedical terms used in research studies and scientific and medical concepts and terminology.Thorough knowledge of clinical trial management operations.Thorough knowledge of Federal and institutional confidentiality policies applicable to electronic databases containing protected health information and data collected specifically for research.Demonstrates effective communication (written and verbal), the ability to effectively and accurately exchange, transmit, receive, and interpret ideas, information and needs with colleagues and research team members through appropriate communication methods.SPECIALIZED KNOWLEDGE
Advanced knowledge of principles of database and applications management.Working knowledge of quality improvement processes.Well-developed organizational skills with attention to details. Documented people skills and professional communication ability.Goal-oriented person who takes initiative, is self-motivated and a creative problem solver.Proficiency in Excel and electronic data capture systems is required.DESIRED ATTRIBUTES
Master's degree in data management or related field.Kind and Length of Experience - 4+ years of clinical research involvement.RESPONSIBILITIES AND DUTIES
Application / Platform Administrator
Lead OhioHealth and OHRI associates as well as external collaborators to facilitate effective and compliant use of applications such as REDCap, EPIC, CTMS and/or other databases for research, QI, and/or administrative projects.Oversees and leads the development, compilation, maintenance and documentation of software systems or applications, vendor-supplied programs, programs with users and vendors.Collaborate with developers and end-users to ensure that application functionality meets client needs. Test solutions, problem-solve issues, and coordinate enhancements. Gather business requirements; creating functional specifications; and identifying, documenting and resolving design issues.Oversees team to complete system validation of new releases.Provides oversight of user education on capabilities, limitations, best practices, and compliant procedures for using applications.Provides oversight to maintain application access, use, and training instructions on the OHRI web site and update as appropriate. Completes preparation of reports for management and users. Supports and analyzes metrics integration and execution for optimal results. Plan and communicate readiness plan.Serve as an escalation point for the most challenging support issues. Contact vendor or external individuals to resolve issues.Oversee the building of studies, databases, survey instruments, data collection tools, and other resources for conducting research, QI, and administrative projects.Employ best practices for data integrity, confidentiality, and HIPAA compliance.Regularly participate and lead external administrator user group activities (e.g., conference calls).Coordinate with OhioHealth Information Services on server upgrades and issues to ensure data integrity and minimize downtime.Follow OHRI and OhioHealth standard operating procedures and policies.Oversees and manages best practices for conduct of research activities into daily activities and research protocols.Continuously prioritize tasks, budget time and manage workflow to ensure that all deadlines are met.Participate in project feasibility discussions.Build effective working relationships with OhioHealth teams and departments.Work closely with OHRI teams.Manages adequate coverage of basic services by ensuring that management of routine requests.Manages databases maintenance as directed.Special Projects
Acts as the lead for Special Projects as requested by OHRI leadership.Other projects and duties as assigned.Compliance
Manage and oversees security approach and standards for infrastructure and applications. Identify security risks and mitigation approaches, using internal and external sources as appropriate. Manage access to systems including activation and deactivation.Manages testing and quality assurance process. Participate in audit preparedness activities for assigned studies/projects.Responsible for managing documentation and reporting for applications and other technology-based projects to ensure compliance with internal SOPs, GCP guidelines, sponsor guidelines and current applicable regulatory regulations.Lead risk assessments of technology-based research activities. Communicate concerns to OHRI leadership in a timely manner.Comply with hospital, departmental policies, procedures, and processes.Communication
Leads team meetings with OHRI, PI and study/project teams to provide expertise on applications and other aspects of technology and database management as appropriate.Lead Data/IT team to resolve staff issues. Provides expertise, input, and support for new and ongoing projects, lead demonstrations and Q&A sessions for groups within the OHRI research community and attend team meetings up9on request. Analyzes user satisfaction and work to improve user satisfaction.Recommend initiatives and process improvements to OHRI leadership to meet the needs of OHRI and use resources wisely to achieve maximum results.Continuously assess communications for clarity, accuracy, professionalism, and conciseness, keeping in mind the intended audience and skill level(s).Demonstrate an in-depth knowledge of system administration as well as functionality required to support OHRI projects and help to set standards in technologies, research tools and applications and to be able to communicate all of this in a clear and concise manner.Seek feedback on education and other communication delivered in didactic, small group, written, and team-based formats.Maintain a professional demeanor in all communications, regardless of medium (email, telephone, in-person).Demonstrate initiative to seek information, learn from experience, acquire skills and make improvements in behavior and career.
Work Shift:Day
Scheduled Weekly Hours :40
DepartmentResearch Business Services
Join us!... if your passion is to work in a caring environment... if you believe that learning is a life-long process... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Job Description Summary:
The Senior Consultant, Research Data and Technology, will develop and lead specialized technical data and technology activities for systems being used by OhioHealth Research Institute (OHRI) and OhioHealth. This position demonstrates advanced skills and knowledge along with the ability to support, guide, train or lead project team members and colleagues for the effective use of data and technology platforms and applications such as Research Electronic Data Capture tool (REDCap), research use in the Electronic Medical Record (EMR), the enterprise Clinical Trial Management System (CTMS) and/or other databases/applications and also serves as a liaison for Information Technology (IT) and/or Information Security (IS) requests. Under limited supervision, performs responsible and professional work involved in planning, managing, and directing operations for the systems/applications utilized by OHRI and the OH system.
In addition, this position contributes to the development of new processes, procedures tools, and training to enhance program activities and conducts quality assurance / quality control checks of the work of others. This position serves as a formal and informal leader of multidisciplinary teams establishing and maintaining communications with Investigator, project teams, sponsor, and others.
Minimum Qualifications:
Bachelor's Degree: Computer and Information Science
Degree in computer science or related field, or related or equivalent combination of education, training and work experience in research. Strong verbal and written communication skills.Ability and desire to provide exceptional customer service.Demonstrated problem-solving abilities.Strong computer skills, familiarity with database and information exchange technology.Demonstrated experience working independently using initiative and good judgement with teams.Ability to work effectively as part of a team.Ability to learn complex policies and processes and to implement them independently in daily activities.Applies critical thinking and creative problem-solving skills across a wide variety of software/application systems.Minimum of 3 years of human subjects research experience required.Proven track record of having successfully developed and/or managed at least one database.Thorough knowledge of study design criteria, randomization processes, clinical and biomedical terms used in research studies and scientific and medical concepts and terminology.Thorough knowledge of clinical trial management operations.Thorough knowledge of Federal and institutional confidentiality policies applicable to electronic databases containing protected health information and data collected specifically for research.Demonstrates effective communication (written and verbal), the ability to effectively and accurately exchange, transmit, receive, and interpret ideas, information and needs with colleagues and research team members through appropriate communication methods.SPECIALIZED KNOWLEDGE
Advanced knowledge of principles of database and applications management.Working knowledge of quality improvement processes.Well-developed organizational skills with attention to details. Documented people skills and professional communication ability.Goal-oriented person who takes initiative, is self-motivated and a creative problem solver.Proficiency in Excel and electronic data capture systems is required.DESIRED ATTRIBUTES
Master's degree in data management or related field.Kind and Length of Experience - 4+ years of clinical research involvement.RESPONSIBILITIES AND DUTIES
Application / Platform Administrator
Lead OhioHealth and OHRI associates as well as external collaborators to facilitate effective and compliant use of applications such as REDCap, EPIC, CTMS and/or other databases for research, QI, and/or administrative projects.Oversees and leads the development, compilation, maintenance and documentation of software systems or applications, vendor-supplied programs, programs with users and vendors.Collaborate with developers and end-users to ensure that application functionality meets client needs. Test solutions, problem-solve issues, and coordinate enhancements. Gather business requirements; creating functional specifications; and identifying, documenting and resolving design issues.Oversees team to complete system validation of new releases.Provides oversight of user education on capabilities, limitations, best practices, and compliant procedures for using applications.Provides oversight to maintain application access, use, and training instructions on the OHRI web site and update as appropriate. Completes preparation of reports for management and users. Supports and analyzes metrics integration and execution for optimal results. Plan and communicate readiness plan.Serve as an escalation point for the most challenging support issues. Contact vendor or external individuals to resolve issues.Oversee the building of studies, databases, survey instruments, data collection tools, and other resources for conducting research, QI, and administrative projects.Employ best practices for data integrity, confidentiality, and HIPAA compliance.Regularly participate and lead external administrator user group activities (e.g., conference calls).Coordinate with OhioHealth Information Services on server upgrades and issues to ensure data integrity and minimize downtime.Follow OHRI and OhioHealth standard operating procedures and policies.Oversees and manages best practices for conduct of research activities into daily activities and research protocols.Continuously prioritize tasks, budget time and manage workflow to ensure that all deadlines are met.Participate in project feasibility discussions.Build effective working relationships with OhioHealth teams and departments.Work closely with OHRI teams.Manages adequate coverage of basic services by ensuring that management of routine requests.Manages databases maintenance as directed.Special Projects
Acts as the lead for Special Projects as requested by OHRI leadership.Other projects and duties as assigned.Compliance
Manage and oversees security approach and standards for infrastructure and applications. Identify security risks and mitigation approaches, using internal and external sources as appropriate. Manage access to systems including activation and deactivation.Manages testing and quality assurance process. Participate in audit preparedness activities for assigned studies/projects.Responsible for managing documentation and reporting for applications and other technology-based projects to ensure compliance with internal SOPs, GCP guidelines, sponsor guidelines and current applicable regulatory regulations.Lead risk assessments of technology-based research activities. Communicate concerns to OHRI leadership in a timely manner.Comply with hospital, departmental policies, procedures, and processes.Communication
Leads team meetings with OHRI, PI and study/project teams to provide expertise on applications and other aspects of technology and database management as appropriate.Lead Data/IT team to resolve staff issues. Provides expertise, input, and support for new and ongoing projects, lead demonstrations and Q&A sessions for groups within the OHRI research community and attend team meetings up9on request. Analyzes user satisfaction and work to improve user satisfaction.Recommend initiatives and process improvements to OHRI leadership to meet the needs of OHRI and use resources wisely to achieve maximum results.Continuously assess communications for clarity, accuracy, professionalism, and conciseness, keeping in mind the intended audience and skill level(s).Demonstrate an in-depth knowledge of system administration as well as functionality required to support OHRI projects and help to set standards in technologies, research tools and applications and to be able to communicate all of this in a clear and concise manner.Seek feedback on education and other communication delivered in didactic, small group, written, and team-based formats.Maintain a professional demeanor in all communications, regardless of medium (email, telephone, in-person).Demonstrate initiative to seek information, learn from experience, acquire skills and make improvements in behavior and career.
Work Shift:Day
Scheduled Weekly Hours :40
DepartmentResearch Business Services
Join us!... if your passion is to work in a caring environment... if you believe that learning is a life-long process... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment