RealManage
Onsite HOA - Assistant General Manager
RealManage, Salt Lake City, Utah, United States, 84193
OverviewGrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.
RealManage is a values-based company with the following values as our guiding principles:
Integrity:
we always do the right thing.
Respect:
for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
Selflessness:
more than teamwork; we are part of something special and much larger than any of us.
Personal Relationships:
we are a professional services company; people do business with people they like.
Always Improving:
never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
The General Manager (GM) serves as the Chief Operating Officer of the Home Owners Association. This position has ultimate responsibility for the day to day operations of the PPOA, including all activities and relationships between the Association, Board of Directors, members, guests, employees, community, government and industry.
Property Summary:
American Towers is a vintage high-rise community in the heart of downtown Salt Lake City. The property has 357 units in two towers that share their parking structure with a commercial entity in the same block. The community has several desirable amenities, including a recently renovated indoor pool and spa, indoor racquetball court, billards room, library, two rooftop decks with hot tubs and a vibrant community of residents who love the building and high rise living.
ResponsibilitiesThe
Assistant General Manager (AGM)
will assist the General Manager in all aspects of the management of the homeowner’s association.
Deed Restriction Letters: Produce and track letters based on the site inspections. Maintain violation log, both active and resolved
Renewals: Track expiration dates on all agreements for assigned associations (landscape maintenance, pool maintenance, janitorial, etc.), solicit bids for renewal, renew the agreements with current vendor if requested and/or assist the bid packet preparation. Ensure that all agreements are fully executed and are appropriately filed
Meeting Notice Preparation: Assist with the preparation of the Board Meeting Packets and Annual Members Meeting Packets in accordance with the association’s bylaw notice requirements
Attendance at Meetings: Attend Board Meetings and Annual Members Meetings as needed to assist the Association Manager and to record minutes
Prepare Minutes: Draft meeting minutes and make additions/changes as directed by the Association Manager and Board Members for assigned associations. Manage the approval process of the minutes by the Association Manager and circulate to the
Board of Directors within thirty days of the meeting
New Board Member Packets: Prepare and fulfill the New Board Member Packet(s) within two (2) working days of the Annual Members Meeting
Maintenance of Corporate Records: Maintain and update the corporate records and minutes books for assigned associations
Committee Coordination: Manage the volunteer process for assigned associations and maintain a data file of volunteers for each committee and manage committee requests
Filing: Set up files for new associations as assigned and maintain association files per standard office procedures
Research and Coordination: Assist the Association Manager with researching resident requests, securing locations and dates for meetings
Plus other work related tasks as needed
Qualifications
1 year of apartment, commercial or property management experience required
Previous Homeowner Association (HOA) management experience strongly desired
Microsoft Office products
Communication skills
Attention to detail
Service orientation
Responsiveness and follow up
Multi-tasking - Ability to handle multiple tasks/situations at one time
Pay and Benefits:
$65,000 Per Year
Benefits include:
Medical Insurance - * ‘Employee’ Insurance premium is paid for by company
Highest level employee plan will incur a cost
Dental Insurance
Vision Insurance
Life and Disability Insurance
HSA (Required High Deductible Medical Plan to be eligible)
FSA
Education Reimbursement
401K matching
Employee Assistance Program (EAP)
11 Paid Holidays
RealManage is a values-based company with the following values as our guiding principles:
Integrity:
we always do the right thing.
Respect:
for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
Selflessness:
more than teamwork; we are part of something special and much larger than any of us.
Personal Relationships:
we are a professional services company; people do business with people they like.
Always Improving:
never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
The General Manager (GM) serves as the Chief Operating Officer of the Home Owners Association. This position has ultimate responsibility for the day to day operations of the PPOA, including all activities and relationships between the Association, Board of Directors, members, guests, employees, community, government and industry.
Property Summary:
American Towers is a vintage high-rise community in the heart of downtown Salt Lake City. The property has 357 units in two towers that share their parking structure with a commercial entity in the same block. The community has several desirable amenities, including a recently renovated indoor pool and spa, indoor racquetball court, billards room, library, two rooftop decks with hot tubs and a vibrant community of residents who love the building and high rise living.
ResponsibilitiesThe
Assistant General Manager (AGM)
will assist the General Manager in all aspects of the management of the homeowner’s association.
Deed Restriction Letters: Produce and track letters based on the site inspections. Maintain violation log, both active and resolved
Renewals: Track expiration dates on all agreements for assigned associations (landscape maintenance, pool maintenance, janitorial, etc.), solicit bids for renewal, renew the agreements with current vendor if requested and/or assist the bid packet preparation. Ensure that all agreements are fully executed and are appropriately filed
Meeting Notice Preparation: Assist with the preparation of the Board Meeting Packets and Annual Members Meeting Packets in accordance with the association’s bylaw notice requirements
Attendance at Meetings: Attend Board Meetings and Annual Members Meetings as needed to assist the Association Manager and to record minutes
Prepare Minutes: Draft meeting minutes and make additions/changes as directed by the Association Manager and Board Members for assigned associations. Manage the approval process of the minutes by the Association Manager and circulate to the
Board of Directors within thirty days of the meeting
New Board Member Packets: Prepare and fulfill the New Board Member Packet(s) within two (2) working days of the Annual Members Meeting
Maintenance of Corporate Records: Maintain and update the corporate records and minutes books for assigned associations
Committee Coordination: Manage the volunteer process for assigned associations and maintain a data file of volunteers for each committee and manage committee requests
Filing: Set up files for new associations as assigned and maintain association files per standard office procedures
Research and Coordination: Assist the Association Manager with researching resident requests, securing locations and dates for meetings
Plus other work related tasks as needed
Qualifications
1 year of apartment, commercial or property management experience required
Previous Homeowner Association (HOA) management experience strongly desired
Microsoft Office products
Communication skills
Attention to detail
Service orientation
Responsiveness and follow up
Multi-tasking - Ability to handle multiple tasks/situations at one time
Pay and Benefits:
$65,000 Per Year
Benefits include:
Medical Insurance - * ‘Employee’ Insurance premium is paid for by company
Highest level employee plan will incur a cost
Dental Insurance
Vision Insurance
Life and Disability Insurance
HSA (Required High Deductible Medical Plan to be eligible)
FSA
Education Reimbursement
401K matching
Employee Assistance Program (EAP)
11 Paid Holidays