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Google Inc.

UX Writer and Content Designer, Payments

Google Inc., San Francisco, California, United States, 94199


UX Writer and Content Designer, Payments

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Google

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San Francisco, CA, USA; Mountain View, CA, USAApplyMinimum Qualifications:

Bachelor’s degree or equivalent practical experience.4 years of experience in writing, editorial, marketing, UX writing, content design, or related, as well as leading content strategy projects.Experience on UX-focused product writing and shaping content for multi-disciplinary projects.Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).Preferred Qualifications:

3 years of experience interacting with executive leadership.2 years of experience working in a complex, cross-functional technology organization.2 years of experience writing, editorial, marketing, or UX writing in an agency setting.Experience developing information architecture for complex documentation sets or product suites, including localization and accessibility best practices.Knowledge of online technology and related products, including web and mobile UI and tools.Familiarity with user experience research principles and practices and how to use data to provide informed user insights.About the Job:

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points.In this role, you will use your gift for language to design intuitive, delightful product experiences that help users accomplish their goals. You’re also a content strategist, defining product outlook and narratives across multiple platforms and touch points. You will drive guidelines and best practices, manage complex, cross-functional projects, and work with leadership to set goals and implement roadmaps. You will provide direction and mentorship to writers and support peers.Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure.Responsibilities:

Use writing and content design skills to create UI text that facilitates user navigation, onboarding, promos, error messages, instructional materials, and other components of the user experience.Drive outlook for product language and content across a product or subject-matter domain, and ensure cohesive product narratives. Document your strategies with guidelines, and establish best practices and strategy principles.Manage projects from needs assessment to implementation. Identify opportunities, establish priorities, secure resources, and manage stakeholders.Collaborate with designers, researchers, legal, marketing, product managers, and engineers. Influence and adapt to stakeholders and their feedback.Provide leadership, direction, and mentorship to junior UX writers and educate cross-functional partners on the role of UX writing and content strategy throughout the product development process.Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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