Staysure Holdings Limited
Head of Operational Transformation London, Northampton · Hybrid Remote
Staysure Holdings Limited, Northampton, Massachusetts, us, 01061
Salary:
up to £80,000 - £90,000 DOEWork Life Balance:
Hybrid, travel to Northampton or London when required.Candidate Journey:
Our goal is to reply to applications within 3 working days. Additionally, we make sure to acknowledge, evaluate, and respond to all applications as a way of showing our appreciation for your time and effort in applying to us.Interview Process:Initial stage - 30 minute introductory call with a member of the recruitment team.1st stage - Competency based interview and an assessment.2nd stage - Meet the wider team, final questions.Are you a Head of Operational Transformation with a passion for adventures? Look no further! Staysure is your passport to an extraordinary career journey.Role Overview:The Head of Operational Transformation at Staysure is a pivotal leadership role responsible for driving strategic change into the operational aligned to our business outcomes and enablers. This role involves leading a team of Operational Delivery Managers to drive growth (across New Business and Retention), optimise our customer journeys, find and deliver operational efficiencies and maximise our internal technological capabilities. The role is also accountable for ensuring that these changes embed, whilst making sure that the company remains agile, efficient, and customer/commercially focused.Essentials:Leadership and Interpersonal Skills: Effective Communication: Ability to clearly articulate vision, strategy, and goals to diverse teams and stakeholders.Influence and Motivation: Inspire and motivate teams to embrace change and work towards common objectives.Data-Driven Decision Making: Utilise data and analytics to inform decisions and measure the impact of transformation initiatives.Strategic Thinking: Ability to see the big picture and align transformation efforts with our strategic goals.Multi-Project Management: Handle multiple projects simultaneously, ensuring they are completed on time and within budget.Risk Management: Identify potential risks and develop mitigation strategies to ensure successful project outcomes.Knowledge of Transformation Methodologies.Change Management: Expertise in managing organisational change, including stakeholder engagement and communication.Customer Experience: Focus on improving customer outcomes by understanding their needs and designing processes that enhance their experience.Innovation: Foster a culture of innovation to continuously improve products, services, and processes.Bonus Skills You May Pack in Your Suitcase:Insurance industry or similar sector experience.Operational Leadership and an understanding of how to embed change effectively.We’re Assembling a Diverse Team , where skills, not checkboxes, reign supreme, regardless of race, religion, sex, sexual orientation, gender identity or disability. Our compass points to inclusion.Staysure Group welcomes all new starters with open arms, providing training, development opportunities, and great benefits.
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up to £80,000 - £90,000 DOEWork Life Balance:
Hybrid, travel to Northampton or London when required.Candidate Journey:
Our goal is to reply to applications within 3 working days. Additionally, we make sure to acknowledge, evaluate, and respond to all applications as a way of showing our appreciation for your time and effort in applying to us.Interview Process:Initial stage - 30 minute introductory call with a member of the recruitment team.1st stage - Competency based interview and an assessment.2nd stage - Meet the wider team, final questions.Are you a Head of Operational Transformation with a passion for adventures? Look no further! Staysure is your passport to an extraordinary career journey.Role Overview:The Head of Operational Transformation at Staysure is a pivotal leadership role responsible for driving strategic change into the operational aligned to our business outcomes and enablers. This role involves leading a team of Operational Delivery Managers to drive growth (across New Business and Retention), optimise our customer journeys, find and deliver operational efficiencies and maximise our internal technological capabilities. The role is also accountable for ensuring that these changes embed, whilst making sure that the company remains agile, efficient, and customer/commercially focused.Essentials:Leadership and Interpersonal Skills: Effective Communication: Ability to clearly articulate vision, strategy, and goals to diverse teams and stakeholders.Influence and Motivation: Inspire and motivate teams to embrace change and work towards common objectives.Data-Driven Decision Making: Utilise data and analytics to inform decisions and measure the impact of transformation initiatives.Strategic Thinking: Ability to see the big picture and align transformation efforts with our strategic goals.Multi-Project Management: Handle multiple projects simultaneously, ensuring they are completed on time and within budget.Risk Management: Identify potential risks and develop mitigation strategies to ensure successful project outcomes.Knowledge of Transformation Methodologies.Change Management: Expertise in managing organisational change, including stakeholder engagement and communication.Customer Experience: Focus on improving customer outcomes by understanding their needs and designing processes that enhance their experience.Innovation: Foster a culture of innovation to continuously improve products, services, and processes.Bonus Skills You May Pack in Your Suitcase:Insurance industry or similar sector experience.Operational Leadership and an understanding of how to embed change effectively.We’re Assembling a Diverse Team , where skills, not checkboxes, reign supreme, regardless of race, religion, sex, sexual orientation, gender identity or disability. Our compass points to inclusion.Staysure Group welcomes all new starters with open arms, providing training, development opportunities, and great benefits.
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