General Manager

Lead our Team as the Hotel General ManagerNewly renovated Hyatt Place Columbia / Harbison SC is seeking a General Manager that is directly responsible for the success of the housekeeping, front office, food and beverage, and sales departments of the property. A hands-on approach is necessary to effectively manage the quality of customer service and guest suite cleanliness. The General Manager will also be involved in the interviewing and hiring of new associates, as well as disciplinary measures.Candidate must have 2-3 years previous management experience as an exceptionally strong General Manager. Additionally, this candidate must have strong experience in budgeting, forecasting, payroll, expense control, employee and guest relations, with proven service training skills, leadership, team building, and be a "results driven leader."Energetic, self-motivated individual with strong initiatives and willing to put additional time and efforts in the operation to ensure optimum financial performance under current economic situation.The responsibilities include managing the daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index while maintaining company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection. Candidate must demonstrate leadership and professional image to associates, guests, sales accounts, local community representatives, vendors, and competitors.Job Requirements2+ years previous experience as a GM of a major hotel brandExceptional skills in front office managementExceptional leadership and team building skillsAbility to develop peopleMust be results drivenExceptional skills in budgeting, forecasting, and planningStrong skills in guest service trainingAbility to confront issues/problems and deal and resolve them timelyAbility to motivate and inspire team members to perform at their best abilityAbility to prioritize, organize and work under time constraints with sense of urgencyAbility to handle guest issues with tact, patience and diplomacyThis position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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