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Toshiba America Business Solutions

Analyst- Managed Print Services

Toshiba America Business Solutions, Rochester, New York, United States, 14600


Managed Print Services-Analyst

Salary Range: $43,000-$53,000, based on experience.

Toshiba America Business Solutions is a leader in digital technology. Our people bring creative, real-world solutions for our client's print management needs; we help cut costs, secure documents, and reduce the environmental footprint. We are a growing, dynamic organization that offers job stability while also providing growth opportunities.??

Overview

As an MPaaS Analyst, you will play a key role in gathering, preparing, and analyzing data to uncover valuable insights. Your recommendations will drive the development and delivery of effective solutions, and you will support their implementation to ensure optimal results for our clients.

In this role, you will collaborate closely with MPaaS Sales Representatives and clients to understand their business needs and define precise requirements. Your expertise will transform technical findings into compelling sales presentations, assisting in project management to ensure efficient and effective implementation of solutions.

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What Youll DoUse data collection tools and conduct data assessments to create value propositions for clientsPerform cost-benefit analyses as needed, identify problem areas, and recommend improvementsWork with MPaaS Sales Representatives and clients to understand business needs, define requirements, and design optimized solutionsPartner with MPaaS Sales Representatives to transform technical findings into sales presentationsAssist in project management to ensure efficient and effective implementation of solutionsParticipate in integration projects to ensure client satisfactionConduct regular reviews to identify issues or opportunities for improvementEngage in upselling activities when necessaryUse assessment systems in applications such as TableauQualifications

Bachelors Degree or equivalent3 + years of related experience in conducting business assessments, analyzing current output environments, defining user requirements, professional services support or IT related project managementDemonstrated experience in professional solutions, document management, output management, and document securityStrong written and verbal communication with ability to translate technical information into client presentationsMust be comfortable delivering potential solutions to clients in presentation formatDemonstrated experience with document assessment tools such as TableauMust have ability to travelWhats in it for you?

Group health coverage (medical, dental, & vision)?Employee Assistance Programs?Pre-tax spending accounts?Pet Insurance?401(k) plan?Company provided life insurance?Employee discounts?Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days?

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The content below is exclusively available on our careers site job description: https://careers.business.toshiba.com/???

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Join Our Talent Community ?

Glassdoor Reviews ?

Our Commitment to Sustainability ?

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Solutions & Services ?

Our Office Products ?

eBRIDGE Global Print

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2023 Stevie Award Winner?

Toshiba Office Collection Virtual Demonstration (YouTube) ?

Client Testimonials (YouTube Playlist) ?

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Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email Accommodation Request@tabs.toshiba.com to request an accommodation.