Logistics Analyst

Scope:The primary responsibility of the Logistics Analyst is to track shipments and achieve 100% on-time delivery. Serves as primary contact for all daily shipment status reports, overages, shortages and damages. Responsible for reporting on-time delivery metrics, maintaining carrier scorecard, primary communications to motor carriers and transportation intermediaries. Load planning and load management required.Essential Duties and Key Responsibilities :Shipment Tracking & TenderingExpert understanding and knowledge of BluJay Transportation Management SystemProactively monitor customer orders to insure on-time deliveryProactively manage any suspected late shipments with customer serviceCommunicate and follow through with any expedited orders to carriersObtain quotes and tenders shipments to carriersCommunicate customer requests and policies (such as appointment policies) to carriersEnsure that deliveries are tendered to fall within the MABD rangeCommunicate forecasted demand with carriers to ensure capacityReview shipping requirements for new customer to ensure complianceApprove all expedited freight charges and detention chargesFile freight claims as neededComplete new vendor forms when new providers are sourcedRoute collect shipments for customers that require vendor routingCustomer ServiceCommunicate any order delays with Customer Service prior to the order being late to ensure PO is extended or appointment time is modifiedWork with A/P to reconcile customer short pays (related to logistics) as neededWork with A/R to resolve/approve freight invoice discrepanciesWork cross functionally with Sales and Marketing to determine freight analysis for customersHandle all order inquiries regarding order status when shipment is in transitAnalytics, Reporting and Data IntegrityMaintain carrier scorecards with respect to On-Time Delivery, shortages and damagesMaintain carrier filesCreate and maintain reports generated from TMSAnalyze reporting data looking for trends and opportunities for cost savingsIdentify process roadblocks and sinkholesEnsure consistency and accountability throughoutBuild analytics and process scalabilityMiscellaneous SupportWork with warehouse Operations to schedule and manage daily customer ordersStay abreast of the industry by reading periodicals such as Transport Topics, Food Logistics and Inbound LogisticsAssist with special projectsManage and maintain internal shuttle fleet and coordinate daily activitiesAll other duties as assignedQualifications:

Bachelor's degree required2 years or more of logistics experience, including experience working with a transportation management systemDetailed understanding of Truckload and Less than Truckload carriers and experience analyzing RFP processComputer literacy required. Experience in the Microsoft Office suite of products; specifically, Excel and Word. Ability to learn SYSPRO and database applications requiredBackground in problem solving, analysis, logistics strategy and load planningProfessional demeanorDemonstrate a very high sense of urgency. Speed to market is criticalDemonstrated critical thinking and problem solving skillsAbility to work independently and self-motivateAbility to work cohesively within a team environment

Physical Demands:Must be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motionsMust be able to work seated using a computer and phone for long periods of timeMust be able to work extended hours, such as daily overtime and an occasional weekendMust possess visual acuity to document company recordsContinuous walking throughout plant and distribution centerLifting up to 40 pounds