Logo
Hancock Regional Hospital

Triage Nurse (310)

Hancock Regional Hospital, Greenfield, Indiana, United States, 46140


CategoryHFM New Pal - 7065

Description

General Summary : A nonexempt position responsible for performing a variety of duties including, but not limited to coordinating care within the multidisciplinary team through telephone and written (including Patient Portal messaging) interaction with patients to ensure the timely receipt of appropriate medical care. The Triage Nurse acts as a liaison between patients, doctors and related staff to ensure that identified problems and concerns are addressed. The Triage Nurse utilizes nursing knowledge, internal reports, insurance data and manual data entry to record, document and process all transactions. The Triage Nurse operates under the Indiana Nurse Practice Act and directs patients to the right level of care with the right provider in the right place at the right time.

Essential Job Responsibilities:Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent information.Fulfills clerical responsibilities as assigned that may include advising business manager of the need to send medical records, receives medical records that have been requested; obtaining lab/X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying patient demographics; managing and updating charts to ensure that information is complete and filed appropriately.Fulfills environmental responsibilities as assigned that may include setting up instruments and equipment per department protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizer per scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies except for vaccines; and restocking exam/procedure rooms.Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor.Fulfills clinical medical assisting responsibilities that within scope of practice as described by nurse practice act, which may include medical/surgical asepsis, sterilization, instrument wrapping and autoclaving; checking vital signs ; physical examination preparations; clinical pharmacology; drug administration through various routes including injections; prescription verifications with physician's orders; minor surgery assists including surgical tray set-up pre/post-surgical care, applying dressings, and suture removal; biohazard waste disposal and monitoring; therapeutic modalities; instructing patients with assistive devices, body mechanics, and home care; laboratory procedures including Occupational Safety and Health Administration (OSHA) guidelines; quality control methods; CLIA-waived testing; capillary punctures and venipuncture; specimen handling such as urine, throat, vaginal, stool, and sputum; electrocardiography including mounting, emergency triage, and first aid. Medical assistants must adhere to the MAscope of practice in the laboratory.Other duties as assigned.Performance Requirements:

Knowledge:

Knowledge of health care field and medical office protocols/procedures.Knowledge of specific assisting tasks related to particular medical practice.Knowledge of information that must be conveyed to patients and families.Skills:

Skill in performing operations on Excel database.Skills in tact and diplomacy in interpersonal interactions.Skill in understanding patient education needs by effectively sharing information with patients and families.Abilities:

Ability to learn and retain information regarding patient care procedures.Ability to project a pleasant and professional image.Ability to plan, prioritize, and complete delegated tasks.Ability to demonstrate compassion and caring in dealing with others.Position Requirements

Minimum Education and Experience:

High school diploma or general equivalency diploma (GED).Registered Nurse from accredited school. Must possess active license to practice in the State of Indiana.Three to five years of recent experience working in a medical practice or hospital setting as a registered nurse.BLS certification thru the American Heart Association (AHA) and TB certification thru the American Lung Association (ALA) preferred.Must be proficient in computer skills, including Microsoft Office (specifically Word and Excel), self-disciplined, energetic and passionate.Should be highly organized and well-developed in oral and written communication skills.Must demonstrate sound judgment, decision-making and problem-solving skills.

Full-Time/Part-TimeFull-Time

ShiftDays

Resubmittal due to closure after 120 days open?

Number of Openings

Exempt/Non-Exempt

PositionTriage Nurse (310)

Number of Openings1

Exempt/Non-ExemptNon-Exempt

Open Date11/11/2024

LocationHancock Regional Hospital

About the OrganizationYOUR HEALTH IS OUR LIFE

Hancock Health is an Indiana-based, full-service healthcare network serving Hancock County and the surrounding areas. Our health system includes Hancock Regional Hospital, Hancock Physician Network and more than 20 other healthcare facilities, such as wellness centers, women's clinics, family practices, and the Sue Ann Wortman Cancer Center.

A Caring Community PartnerOur goal at Hancock Health is simple: To give every person the personalized attention necessary for a happy, healthy life. Our mission, vision, and values embody this goal.

OUR MISSIONTo be a Caring Community Partner by healing, improving health and wellness, alleviating suffering, and delivering acts of kindness one person at a time.

OUR VISIONTo be nationally recognized for kindness in the delivery of excellent quality patient care, efficient and effective operations, the adoption of proven technologies, the creation of a positive workplace environment, and excellence in community service.

OUR VALUESExceptional | Honorable | Devoted | Reliable | Kind

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.