City of Norfolk, VA
Crisis Services Clinical Coordinator
City of Norfolk, VA, Virginia Beach, Virginia, us, 23450
Salary :
$59,393.00 - $98,237.00 Annually
Location :
7460 Tidewater Drive, VA
Job Type:
Permanent Full-time
Job Number:
12430
Department:
Community Services Board
Division:
Crisis & Recovery Services
Opening Date:
11/12/2024
Closing Date:
11/22/2024 11:59 PM Eastern
Description
Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.
The Norfolk Community Services Board (NCSB) is the primary provider of public mental health, substance abuse, and intellectual disability services for the City of Norfolk. A continuum of services spans from outreach and prevention through intensive psychiatric care, provided by highly clinically oriented service professionals with expertise in these service areas.
Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the persons we serve.
The NCSB is seeking a Clinical Coordinator in their Clinical and Acute Services Division. The goal of the Clinical Acute Division is to initiate mobile interventions prior to a crisis event, and as needed, during the event itself. Behavioral Health, Substance Use, and Peer providers, will support the individual through the identified crisis to an initial resolution, focusing on safety, sobriety, decreasing emotional distress, and assisting in mobilizing their natural support system through community reintegration and evidenced based treatment services.
The Clinical Coordinator, will be responsible for the direct clinical supervision of staff in the Crisis Services as well as provides assessment to individuals in crisis, providing or linking the individual and/or significant others with needed mental health services in the least restrictive setting, thus diverting individuals, when possible, from State Hospital care to community-based care.
Department Hiring Salary Range: $59,393-$68,301
Essential Functions
Essential functions include but are not limited to:
Provides consultation and supervision to staff, as assigned, and assists the Emergency Services Supervisor in evaluating their performance.Identifies staff training needs and recommends strategies to meet those needs.Evaluates crisis telephone calls and determines the type of response needed.Provides phone counseling in the office and face-to-face crisis counseling in the office and in the community (e.g. hospital emergency rooms, agency offices, residences).Completes pre-admission screening evaluations and facilitates obtaining Temporary Detention Orders in accordance with mental health services policies.Provides expert testimony to the Norfolk Courts for assigned commitment cases regarding the consumer's history, behavior and least restrictive treatment alternative.Initiates, completes, and maintains program records and documentation in accordance with policies and procedures.Assists in the development and implementation of special projects, policy development or revision.Assists the Emergency Services Supervisor in performing human resource functions such as interviewing, selection recommendations, employee performance reviews, scheduling, disciplinary action and handling leave requests.Education/Experience
Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through six (6) years of college resulting in a Master's degree in a Human Services field, or an equivalent combination of training and experience.
Three (3) years of clinical experience in a management and/or administrative role.
The ideal candidate will have experience supervising staff and assessing individuals in crisis in a variety of settings.Additional Information & Requirements
Valid Driver's License may be required depending on assignment.Must be certified or certifiable in Basic First Aid and CPROne of the following is preferred:
VA Licensed or Licensed Eligible for any of the following: Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Clinical Social Work (LCSW).Working Hours:
Saturday - Thursday 8:00 PM - 4:30 AM
Signing Bonus:
This position is eligible for a one-time $5,000 signing bonus for new hires.
Regular full-time and permanent part-time employees
may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees
are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees
are generally only eligible for employer provided parking and access to membership in credit union.
RetirementIf you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.The Tuition Assistance Program
is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.
NOTE:The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-CityPositions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
I understand and will answer the following supplemental questions completely and thoroughly.
02
Are you a current or previous City of Norfolk employee?
Yes - I am a current City of Norfolk EmployeeYes - I am a previous City of Norfolk EmployeeNo - I am not a previous or current City of Norfolk employee
03
Are you available to work the hours indicated?
YesNo
04
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."
05
Please select the highest level of education you have completed.
High School Diploma/GEDAssociate's DegreeBachelor's DegreeMaster's Degree or higher
06
Is your degree in a human services field or related field? (i.e. Psychology, Sociology, Social Work, Counseling, etc.)
YesNo
07
Do you currently possess a LPC, LCSW, LCP, or license eligible in the Commonwealth of Virginia?
YesNo
08
How many years of experience do you possess working with clients who have a mental health/substance abuse or co-occurring diagnosis?
No experienceLess than 3 years of experience3-4 years of experience5-6 years of experience6 or more years of experience
09
How many years of supervisory experience do you possess?
No experienceLess than 3 years of experience but less than 2 years3-4 years of experience5-6 years of experience6 or more years of experience
10
Do you have a valid driver's license?
YesNo
11
Please provide the name, email address, and phone number of your current or most recent supervisor
12
Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
13
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
I am not a VeteranI am a VeteranI am a Disabled Veteran
Required Question
$59,393.00 - $98,237.00 Annually
Location :
7460 Tidewater Drive, VA
Job Type:
Permanent Full-time
Job Number:
12430
Department:
Community Services Board
Division:
Crisis & Recovery Services
Opening Date:
11/12/2024
Closing Date:
11/22/2024 11:59 PM Eastern
Description
Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.
The Norfolk Community Services Board (NCSB) is the primary provider of public mental health, substance abuse, and intellectual disability services for the City of Norfolk. A continuum of services spans from outreach and prevention through intensive psychiatric care, provided by highly clinically oriented service professionals with expertise in these service areas.
Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the persons we serve.
The NCSB is seeking a Clinical Coordinator in their Clinical and Acute Services Division. The goal of the Clinical Acute Division is to initiate mobile interventions prior to a crisis event, and as needed, during the event itself. Behavioral Health, Substance Use, and Peer providers, will support the individual through the identified crisis to an initial resolution, focusing on safety, sobriety, decreasing emotional distress, and assisting in mobilizing their natural support system through community reintegration and evidenced based treatment services.
The Clinical Coordinator, will be responsible for the direct clinical supervision of staff in the Crisis Services as well as provides assessment to individuals in crisis, providing or linking the individual and/or significant others with needed mental health services in the least restrictive setting, thus diverting individuals, when possible, from State Hospital care to community-based care.
Department Hiring Salary Range: $59,393-$68,301
Essential Functions
Essential functions include but are not limited to:
Provides consultation and supervision to staff, as assigned, and assists the Emergency Services Supervisor in evaluating their performance.Identifies staff training needs and recommends strategies to meet those needs.Evaluates crisis telephone calls and determines the type of response needed.Provides phone counseling in the office and face-to-face crisis counseling in the office and in the community (e.g. hospital emergency rooms, agency offices, residences).Completes pre-admission screening evaluations and facilitates obtaining Temporary Detention Orders in accordance with mental health services policies.Provides expert testimony to the Norfolk Courts for assigned commitment cases regarding the consumer's history, behavior and least restrictive treatment alternative.Initiates, completes, and maintains program records and documentation in accordance with policies and procedures.Assists in the development and implementation of special projects, policy development or revision.Assists the Emergency Services Supervisor in performing human resource functions such as interviewing, selection recommendations, employee performance reviews, scheduling, disciplinary action and handling leave requests.Education/Experience
Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through six (6) years of college resulting in a Master's degree in a Human Services field, or an equivalent combination of training and experience.
Three (3) years of clinical experience in a management and/or administrative role.
The ideal candidate will have experience supervising staff and assessing individuals in crisis in a variety of settings.Additional Information & Requirements
Valid Driver's License may be required depending on assignment.Must be certified or certifiable in Basic First Aid and CPROne of the following is preferred:
VA Licensed or Licensed Eligible for any of the following: Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Clinical Social Work (LCSW).Working Hours:
Saturday - Thursday 8:00 PM - 4:30 AM
Signing Bonus:
This position is eligible for a one-time $5,000 signing bonus for new hires.
Regular full-time and permanent part-time employees
may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees
are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees
are generally only eligible for employer provided parking and access to membership in credit union.
RetirementIf you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.The Tuition Assistance Program
is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.
NOTE:The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-CityPositions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
I understand and will answer the following supplemental questions completely and thoroughly.
02
Are you a current or previous City of Norfolk employee?
Yes - I am a current City of Norfolk EmployeeYes - I am a previous City of Norfolk EmployeeNo - I am not a previous or current City of Norfolk employee
03
Are you available to work the hours indicated?
YesNo
04
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."
05
Please select the highest level of education you have completed.
High School Diploma/GEDAssociate's DegreeBachelor's DegreeMaster's Degree or higher
06
Is your degree in a human services field or related field? (i.e. Psychology, Sociology, Social Work, Counseling, etc.)
YesNo
07
Do you currently possess a LPC, LCSW, LCP, or license eligible in the Commonwealth of Virginia?
YesNo
08
How many years of experience do you possess working with clients who have a mental health/substance abuse or co-occurring diagnosis?
No experienceLess than 3 years of experience3-4 years of experience5-6 years of experience6 or more years of experience
09
How many years of supervisory experience do you possess?
No experienceLess than 3 years of experience but less than 2 years3-4 years of experience5-6 years of experience6 or more years of experience
10
Do you have a valid driver's license?
YesNo
11
Please provide the name, email address, and phone number of your current or most recent supervisor
12
Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
13
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
I am not a VeteranI am a VeteranI am a Disabled Veteran
Required Question