Uber Freight
Senior Manager - Operations (Transportation Management)
Uber Freight, Newport, Kentucky, us, 41072
Schedule: FT
Job Type: Hybrid
Salary Type: Salary
About the Role
The Sr. Manager - Operations is responsible for running the P&L of the team, as well as designing, implementing, maintaining, and reporting on standard work processes to ensure that the transportation solution for each account is fully maintained for accuracy and efficiency. This position works with clients on a regular basis to drive costs down and establish a relationship with the customer. This position will work Onsite at our Newport, KY office location.
What the Candidate Will Do• Proactively identify and communicate issues, propose and implement solutions for continuous improvement in regards to processes, cost, service, and profitability• Develop and distribute customer reports and internal performance management reports• Deliver cost savings/cost containment to customers and/or Uber Freight• Drive project list to ensure initiatives are delivered on time• Creation, development, and presentation of Business Reviews• Engage employees as business partners on a regular basis to discuss career development, current performance, and training opportunities (cross-account, cross-functional, etc.)• Understand and apply all aspects of customer contracts• Work closely with strategic account management group to maintain and grow Uber Freight's business with the customer; incorporating value delivered to the customer over the life of the contract• Provide leadership, management, coaching and support to a team and execute all other responsibilities• Onboarding of new customers and/or services with existing accounts• Management of resource and planning for operations success• Ensure that FAP and Financial discrepancies are being actively worked for root cause identification and resolution• Travel necessary• Review and own the monthly P&L document for their book of business• Work with their operations team and client engagement to understand fluctuations in customer business to then update budget guidance on a monthly basis.
Basic QualificationsHigh school diploma or GED equivalentMinimum of 5+ years experience within transportation/logistics/supply chain3+ years of people leadership experience (for Office employees)Preferred Qualifications
Bachelor's Degree in Transportation Logistics or Supply Chain ManagementAdvanced knowledge of Microsoft Office SuiteKnowledge of P&L documents
About Uber Freight
Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world's goods. Today, the company manages nearly $20B of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Job Type: Hybrid
Salary Type: Salary
About the Role
The Sr. Manager - Operations is responsible for running the P&L of the team, as well as designing, implementing, maintaining, and reporting on standard work processes to ensure that the transportation solution for each account is fully maintained for accuracy and efficiency. This position works with clients on a regular basis to drive costs down and establish a relationship with the customer. This position will work Onsite at our Newport, KY office location.
What the Candidate Will Do• Proactively identify and communicate issues, propose and implement solutions for continuous improvement in regards to processes, cost, service, and profitability• Develop and distribute customer reports and internal performance management reports• Deliver cost savings/cost containment to customers and/or Uber Freight• Drive project list to ensure initiatives are delivered on time• Creation, development, and presentation of Business Reviews• Engage employees as business partners on a regular basis to discuss career development, current performance, and training opportunities (cross-account, cross-functional, etc.)• Understand and apply all aspects of customer contracts• Work closely with strategic account management group to maintain and grow Uber Freight's business with the customer; incorporating value delivered to the customer over the life of the contract• Provide leadership, management, coaching and support to a team and execute all other responsibilities• Onboarding of new customers and/or services with existing accounts• Management of resource and planning for operations success• Ensure that FAP and Financial discrepancies are being actively worked for root cause identification and resolution• Travel necessary• Review and own the monthly P&L document for their book of business• Work with their operations team and client engagement to understand fluctuations in customer business to then update budget guidance on a monthly basis.
Basic QualificationsHigh school diploma or GED equivalentMinimum of 5+ years experience within transportation/logistics/supply chain3+ years of people leadership experience (for Office employees)Preferred Qualifications
Bachelor's Degree in Transportation Logistics or Supply Chain ManagementAdvanced knowledge of Microsoft Office SuiteKnowledge of P&L documents
About Uber Freight
Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world's goods. Today, the company manages nearly $20B of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.