Diverse Lynx
ServiceNow_IT Service Management, ServiceNow
Diverse Lynx, Plano, Texas, us, 75086
Role - ServiceNow_IT Service Management, ServiceNow
Location - Plano, TX Onsite
Duration: Contract
Role Description:
1. Minimum 5+ years of ServiceNow implementation experience in large complex environments and minimum of 7+ years of technology implementation
2. Knowledge of ITSM modules on processes like Incident, Problem, Change, Service Catalog, Knowledge, Reports, Security Operations and integrations like LDAP, SSO, REST API, etc.
3. Experience in developing complex catalog items
4. Experience in customizing Service Portal widgets & pages.
5. Working with a team of both functional and technical consultants through requirements gathering and sprint design sessions.
6. Should have experience of leading team for implementing ITSM tools and continuous improvements
7. Experience in the implementation, administration, maintenance and enhancements of ServiceNow
8. Experience using Orchestrator and Workflow Editor to configure workflows and automate tasks
9. Experience developing ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Catalog Client Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, and Security Rules (ACLs).
10. Ensuring configuration data is available when and where it is needed to support associated servicemanagement processes.
11. Developing and maintaining the configuration management database (CMDB) to ensure thatconfiguration items and processes are current.
12. Creating and implementing custom widgets, complex pages, Resolving UI performance bottlenecks, Taxonomies and portal content.
Competencies: Digital : ServiceNow_IT Service Management, ServiceNow
Experience (Years): 10 & Above
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Location - Plano, TX Onsite
Duration: Contract
Role Description:
1. Minimum 5+ years of ServiceNow implementation experience in large complex environments and minimum of 7+ years of technology implementation
2. Knowledge of ITSM modules on processes like Incident, Problem, Change, Service Catalog, Knowledge, Reports, Security Operations and integrations like LDAP, SSO, REST API, etc.
3. Experience in developing complex catalog items
4. Experience in customizing Service Portal widgets & pages.
5. Working with a team of both functional and technical consultants through requirements gathering and sprint design sessions.
6. Should have experience of leading team for implementing ITSM tools and continuous improvements
7. Experience in the implementation, administration, maintenance and enhancements of ServiceNow
8. Experience using Orchestrator and Workflow Editor to configure workflows and automate tasks
9. Experience developing ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Catalog Client Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, and Security Rules (ACLs).
10. Ensuring configuration data is available when and where it is needed to support associated servicemanagement processes.
11. Developing and maintaining the configuration management database (CMDB) to ensure thatconfiguration items and processes are current.
12. Creating and implementing custom widgets, complex pages, Resolving UI performance bottlenecks, Taxonomies and portal content.
Competencies: Digital : ServiceNow_IT Service Management, ServiceNow
Experience (Years): 10 & Above
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.