Data Center General Manager

Looking for a highly motivated self-starter, Data Center General Manager to oversee the day-to-day responsibilities of the asset. The ideal candidate will have excellent customer service and communication skills and be able to multi-task and prioritize as new issues arise.This position is located in Milwaukee, WI. This is not a remote position

Responsibilities

include but are not limited to:Maintain vendor contracts and supervision for mission critical facility, retail and office tenantsProject managementCustomer/tenant interactions and complaintsEnsuring rent is paid and following up on past duesApproving invoices for paymentCollaborate with the sales team on available space for office and coloProvide customer tours upon requestFinancial management; monthly AR reviews, quarterly GL reviews, budget assistance, reconciliation assistanceWork collaboratively with the entire team

JOB DESCRIPTION - General ManagerThe company owns and operates network-neutral meet me rooms and data centers providing a mix of powered shell, retail and wholesale data center solutions driven by fiber-dense, network-rich interconnection environments.

We’re currently in need of an experienced and ambitious Data Center General Manager at our Milwaukee, WI location. This position not only includes a competitive salary and excellent benefits package, but it also offers the opportunity to advance your career through the company. As a representative of our company, you’ll be responsible for meeting our internal standards.The purpose of the General Manager position is to lead the day-to-day functions of the property management department and the functions of the operations team at the property. The focus of the job is to lead the team, as it pertains to property. The General Manager is the liaison between the tenants/customers of the Meet Me Room, base building maintenance, and tenant-related issues at the property.

This position will lead the onsite operations for Meet Me Room and base building/office operations. The GM will assist in optimizing base building and operations services by helping to optimize MMR operations and procedures; augmenting filing systems; optimizing and monitoring clerical functions.

Job Responsibilities

include, but are not limited to:Building responsibilities:Assist in supporting day to day tenant administrative requestsDrafting memos and/or making phone calls to tenants related to lease issues and preventative maintenance schedulingAssist with the coordination of the Security TeamSupport tenant billing adjustment processingSchedule freight elevator and loading dock accessCoordinate coverage for after-hours loading dock requestsCoordinate after-hours tenant requests for building servicesAssist the Sales, Accounting and Marketing teams in providing information, in response to general building information requestsVerify the accuracy of invoices received; that purchase orders are attached and invoices are coded correctly, according to company proceduresAccess computerized financial information to resolve vendor and payment disputesAssist with the coordination of the Security TeamPerform building and MMR system/cleanliness walkthroughs, create punch listsTracking of PM contracts and maintenance scheduleVendor maintenance supervisionVendor construction supervisionUpdate customer access listsTrack Certificates of InsuranceCoordination of onsite vendorsAssist in developing and tracking budgetsAssist with the coordination of the building security and access control systemsCoordinate access card generation and access system control administrationProcessing of PM Field Service Reports, inclusive of follow-up item executionScheduling and tracking of maintenance activitiesManage and control storage areasIssuing keys to technicians/vendors, keeping logs of who has keys and ensuring return of said keysMaintain revolving office/base building equipment inventoryProcurement of Meet Me Room equipment and materialsSchedule parcel transportation and customer concierge servicesTrack customer Meet Me Room shipments, storage, and billable activityAssist with after-hours tenant requests for building servicesAssist with occasional after-hours vendor build supervisionObtaining bids for snow removal, landscaping, rubbish & maintenance/repairs