Oak Hill Management
Assistant Property Manager
Oak Hill Management, Jacksonville, Florida, United States, 32099
We are seeking an organized and detail-oriented Assistant Property Manager. The ideal candidate works well under pressure, wants the opportunity to be an impact player, and thrives on getting results.
Key Responsibilities:Respond to Tenant requests/problems in a timely and courteous manner, and generate work orders as needed for the maintenance teamUnderstand the leases of each Tenant to know the rights of both the Landlord and TenantsEnsure that any preventative maintenance work orders that have been placed receive prompt, professional response and follow up with Tenant to verify issue(s) has been resolvedAssist Asset Manager with assessing company protocols (inclement weather, etc.), standards and procedures, and make recommendations, if necessarySend notification emails to Tenants regarding expectations, updates, etc.Manage account receivables for all income rent payments and incorporate the late fee and default process, if neededAssist Asset Manager in Admin Assistant training to ensure Tenant and Vendor files are compliant (Certificates of Insurance, financial statements, etc.), and that this information is correct in AppFolio and lease files are up to dateWork closely with Asset Manager and Admin Assistant to coordinate new Tenant move-ins, including the introductory letter regarding emergency contacts, move-in inspection, insurance requirements, janitorial schedule, rent collection process, keys, and maintenance proceduresWork with Asset Manager on lease expirations / Tenant renewals / Tenant move-outsWork with Asset Manager on
monthly
Building and Tenant inspections / visits, and create work orders accordinglyAbility to make judgment call on in-house maintenance work or coordination with third-party vendors (all documented in Appfolio)Maintain a schedule of
annual
inspections, i.e., elevator, backflow, fire alarm, etc.Communicate effectively and efficiently between all parties (internal/external) at the propertyAssist with other projects as needed
Key Responsibilities:Respond to Tenant requests/problems in a timely and courteous manner, and generate work orders as needed for the maintenance teamUnderstand the leases of each Tenant to know the rights of both the Landlord and TenantsEnsure that any preventative maintenance work orders that have been placed receive prompt, professional response and follow up with Tenant to verify issue(s) has been resolvedAssist Asset Manager with assessing company protocols (inclement weather, etc.), standards and procedures, and make recommendations, if necessarySend notification emails to Tenants regarding expectations, updates, etc.Manage account receivables for all income rent payments and incorporate the late fee and default process, if neededAssist Asset Manager in Admin Assistant training to ensure Tenant and Vendor files are compliant (Certificates of Insurance, financial statements, etc.), and that this information is correct in AppFolio and lease files are up to dateWork closely with Asset Manager and Admin Assistant to coordinate new Tenant move-ins, including the introductory letter regarding emergency contacts, move-in inspection, insurance requirements, janitorial schedule, rent collection process, keys, and maintenance proceduresWork with Asset Manager on lease expirations / Tenant renewals / Tenant move-outsWork with Asset Manager on
monthly
Building and Tenant inspections / visits, and create work orders accordinglyAbility to make judgment call on in-house maintenance work or coordination with third-party vendors (all documented in Appfolio)Maintain a schedule of
annual
inspections, i.e., elevator, backflow, fire alarm, etc.Communicate effectively and efficiently between all parties (internal/external) at the propertyAssist with other projects as needed