Residential Property Manager

Job SummaryThe Property Manager will oversee the day-to-day operations and management of the properties. The role includes tenant relations, lease administration, maintenance coordination, and financial oversight. This position requires excellent organizational skills, a customer-service mindset, and the ability to manage multiple tasks simultaneously.Key Responsibilities: Tenant RelationsServe as the primary point of contact for tenant inquiries, requests, and concerns.Assist with lease renewals, tenant communications, and responding to tenant complaints promptly.Coordinate tenants move-ins and move-outs, ensuring proper documentation and inspections.Ensure tenant satisfaction through timely communication and addressing maintenance or property issues.Maintenance and Property ManagementOversee maintenance requests and coordinate with vendors and contractors to ensure repairs are completed on time and to a high standard.Conduct regular property inspections and ensure the property is well-maintained and compliant with health and safety regulations.Ensure all common areas are clean and functional, and address any issues related to building upkeep.Leasing and MarketingAssist with marketing available units or properties to potential tenants.Show properties to prospective tenants, provide information on leasing terms, and promote property amenities.Screen tenant applications, conduct background checks, and assist in preparing lease agreements.Manage and track lease expirations, renewals, and terminations.Administrative DutiesMaintain accurate and organized property records, including lease agreements, tenant information, and maintenance records.Assist in updating and maintaining property management software systems.Prepare and distribute notices, including lease renewals, rent increase notices, and maintenance updates.Assist with data entry, reporting, and other administrative tasks as assigned.Compliance and SafetyEnsure compliance with local housing laws, regulations.Maintain proper documentation related to property inspections, insurance, and legal requirements.Implement and uphold safety and emergency protocols for both tenants and property staff.Required Skills and QualificationsEducation

High school diploma or equivalent required

Experience:

2 years of experience in property management.Communication

Excellent verbal and written communication skills for interacting with tenants, vendors, and team members.

Customer Service

Strong customer service orientation with the ability to manage tenant relationships effectively.

Financial Skills

Basic knowledge of financial management, rent collection, and budgeting.

Organizational Skills

Ability to prioritize and handle multiple tasks efficiently in a fast-paced environment.

Problem-Solving

Strong problem-solving skills to address tenant complaints, maintenance issues, and operational challenges.

Technology

Proficient in property management software (e.g., Yardi, AppFolio), Microsoft Office Suite (Excel, Word, Outlook), and general office tools.

Attention to Detail

High attention to detail to ensure accuracy in leases, reports, and financial documentation.