Bronze Technologies, Inc.
Senior Product Designer, Customer Experience - Support DoorDash Full-time · Hyb
Bronze Technologies, Inc., Seattle, Washington, us, 98127
About the Team
At DoorDash, our customers are at the forefront of our product strategy and we deeply believe that the best customer experience is the key to our success. Behind the magic of our customer experience is the relentless pursuit of seamless delivery and having our customer’s back when something goes wrong.Our team is responsible for turning the most critical customer pain points into delightful experiences. We’re here to make consumers, merchants, and Dashers feel like DoorDash is with them every step of the way in their journeys. And we do that with design thinking, creativity and innovation.About the Role
As part of the Customer Experience & Integrity (CXI) Design team, you will primarily focus on the customer-facing user experience. What sets this role apart from others is that you’ll design across all sides of the marketplace - consumer, merchant, and Dasher! You’ll need to go wide and deep into their journeys to build the world view of our marketplace, and look for ways to creatively solve their pain points. This role requires you to not just push pixels but work collaboratively with cross-functional teams (research, product, engineering, analytics, and business) to help drive the vision and strategy.This role reports into the Senior Manager, Trust and Safety in our Customer Experience and Integrity team in our Product Design org. This role is hybrid, 1-2 days a week onsite from one of our Design hubs and the rest working from home.You’re excited about this opportunity because you’ll…
Lead the user experience of products end-to-end, including contributing to product strategy, running design sprints, and crafting visionsWork cross-functionally with product managers, engineers, and other disciplines to build and ship your designsDeliver and refine clear storytelling around product needs and opportunitiesCreate, collaborate, and refine flows, prototypes, and high-fidelity visualsDesign and ship high-quality product improvementsWe’re excited about you because…
You are a senior-level IC with 5+ years of work experienceYou enjoy complex problem spaces, and bring clarity to your teams through your mastery of the design processYou are passionate about leading product strategy and vision for new product areasYou skillfully balance strategy, research, interaction design, and visual design to achieve elegant solutionsYou value high quality well-crafted visual design, and care about the detailsYou have experience with consumer-facing, B2B, and mobile design
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At DoorDash, our customers are at the forefront of our product strategy and we deeply believe that the best customer experience is the key to our success. Behind the magic of our customer experience is the relentless pursuit of seamless delivery and having our customer’s back when something goes wrong.Our team is responsible for turning the most critical customer pain points into delightful experiences. We’re here to make consumers, merchants, and Dashers feel like DoorDash is with them every step of the way in their journeys. And we do that with design thinking, creativity and innovation.About the Role
As part of the Customer Experience & Integrity (CXI) Design team, you will primarily focus on the customer-facing user experience. What sets this role apart from others is that you’ll design across all sides of the marketplace - consumer, merchant, and Dasher! You’ll need to go wide and deep into their journeys to build the world view of our marketplace, and look for ways to creatively solve their pain points. This role requires you to not just push pixels but work collaboratively with cross-functional teams (research, product, engineering, analytics, and business) to help drive the vision and strategy.This role reports into the Senior Manager, Trust and Safety in our Customer Experience and Integrity team in our Product Design org. This role is hybrid, 1-2 days a week onsite from one of our Design hubs and the rest working from home.You’re excited about this opportunity because you’ll…
Lead the user experience of products end-to-end, including contributing to product strategy, running design sprints, and crafting visionsWork cross-functionally with product managers, engineers, and other disciplines to build and ship your designsDeliver and refine clear storytelling around product needs and opportunitiesCreate, collaborate, and refine flows, prototypes, and high-fidelity visualsDesign and ship high-quality product improvementsWe’re excited about you because…
You are a senior-level IC with 5+ years of work experienceYou enjoy complex problem spaces, and bring clarity to your teams through your mastery of the design processYou are passionate about leading product strategy and vision for new product areasYou skillfully balance strategy, research, interaction design, and visual design to achieve elegant solutionsYou value high quality well-crafted visual design, and care about the detailsYou have experience with consumer-facing, B2B, and mobile design
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