NYC Health + Hospitals
EpicCare Ambulatory Admin Lead (Senior Consultant MIS Lvl C), EMR Clinical Infor
NYC Health + Hospitals, New York, New York, us, 10261
About NYC Health + HospitalsEmpower Every New Yorker — Without Exception — to Live the Healthiest Life Possible
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Duties & Responsibilities
Plan, organize, facilitate, and lead meetings and oversee and execute follow-up activities.
Communicate identified risks, concerns, and ambiguities to the project management team and assist in developing solutions and mitigation strategies.
Maintain regular communication with other EHR/Epic teams, as well as participate/lead in weekly project team meetings.
Work with EHR/Epic teams and the organization’s business community, and end-users to ensure the system meets the organization's business needs.
Coordinate user groups and project teams, convening conference calls and meetings and maintaining minutes and follow-up logs.
Work collaboratively with Systems Analyst to develop designs, mockups, and prototypes.
Mentor junior and mid-level analysts.
Communicate technical design issues to non-technical people.
Ability to work independently and as part of a fast-moving team.
Ability to lead Business in programs with complex projects.
Work within timeline and resource constraints provided by the Project Manager.
Provide ongoing communication with users, managers, corporate directors, and vendors to assure support and current initiatives.
See implementation of new modules or departments from beginning through support.
Experience with previous Community Connect implementation required.
Experience with HL7 communications is a plus.
Experience working in a Project Management Office (PMO) with cross-functional teams is a plus.
Epic Certification must be current or within the prior release version of the system’s current version.
Ability to assume ownership of a project, create guidance where there isn’t any, and influence the direction if it is not correct.
Strong written and spoken language skills are a must and a strong background in clinical healthcare technologies and processes is strongly preferred.
This role is approximately 80% remote and up to 20% on-site. The selected candidate must be able to come into the office to perform required work within 48 hours.
Perform other duties as required.
Minimum Qualifications1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, Applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and
2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems, and applications. Operations Specialty requires supervisory experience (5 years). Network Services requires a telecommunications background and experience.
3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or
4. A satisfactory equivalent combination of training, education, and experience.
Department Preferences
Certification(S)/NYS Licenses/Education:
EpicCare Ambulatory Certification
Charge Router Certification, preferred
Epic Order Transmittal, preferred
Orders Transmittal Certification preferred
Results Routing experience preferred
Printer and Workstation Mapping experience
Clinical background in Ambulatory Clinics preferred
End User Support experience preferred
Knowledge, Skills, Abilities and Other Requirements:
Clinical or Public Health experience a plus
Critical thinking
Adaptability
Logical problem-solving skills/solutions driven
Effective communication
Excel and Data Analysis
Teamwork abilities
In Basket Management
SmartTools
Urgent Care
Community Connect
Facility Structure
Years of Experience:
10+ years of experience with Epic EMR and/or other clinical applications
10+ years of Healthcare IT/Informatics experience
At least 6 full life-cycle implementations
How To ApplyIf you wish to apply for this position, please apply online by clicking the "Apply Now" button.
If applying online, please include your cover letter in the same file attachment with your uploaded resume.
NYC Health and Hospitals offers a competitive benefits package that includes:
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Loan Forgiveness Programs for eligible employees
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
College tuition discounts and professional development opportunities
Multiple employee discounts programs
Note: Candidates selected for a position are required to come to NYC as part of their onboarding.
#J-18808-Ljbffr
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Duties & Responsibilities
Plan, organize, facilitate, and lead meetings and oversee and execute follow-up activities.
Communicate identified risks, concerns, and ambiguities to the project management team and assist in developing solutions and mitigation strategies.
Maintain regular communication with other EHR/Epic teams, as well as participate/lead in weekly project team meetings.
Work with EHR/Epic teams and the organization’s business community, and end-users to ensure the system meets the organization's business needs.
Coordinate user groups and project teams, convening conference calls and meetings and maintaining minutes and follow-up logs.
Work collaboratively with Systems Analyst to develop designs, mockups, and prototypes.
Mentor junior and mid-level analysts.
Communicate technical design issues to non-technical people.
Ability to work independently and as part of a fast-moving team.
Ability to lead Business in programs with complex projects.
Work within timeline and resource constraints provided by the Project Manager.
Provide ongoing communication with users, managers, corporate directors, and vendors to assure support and current initiatives.
See implementation of new modules or departments from beginning through support.
Experience with previous Community Connect implementation required.
Experience with HL7 communications is a plus.
Experience working in a Project Management Office (PMO) with cross-functional teams is a plus.
Epic Certification must be current or within the prior release version of the system’s current version.
Ability to assume ownership of a project, create guidance where there isn’t any, and influence the direction if it is not correct.
Strong written and spoken language skills are a must and a strong background in clinical healthcare technologies and processes is strongly preferred.
This role is approximately 80% remote and up to 20% on-site. The selected candidate must be able to come into the office to perform required work within 48 hours.
Perform other duties as required.
Minimum Qualifications1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, Applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and
2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems, and applications. Operations Specialty requires supervisory experience (5 years). Network Services requires a telecommunications background and experience.
3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or
4. A satisfactory equivalent combination of training, education, and experience.
Department Preferences
Certification(S)/NYS Licenses/Education:
EpicCare Ambulatory Certification
Charge Router Certification, preferred
Epic Order Transmittal, preferred
Orders Transmittal Certification preferred
Results Routing experience preferred
Printer and Workstation Mapping experience
Clinical background in Ambulatory Clinics preferred
End User Support experience preferred
Knowledge, Skills, Abilities and Other Requirements:
Clinical or Public Health experience a plus
Critical thinking
Adaptability
Logical problem-solving skills/solutions driven
Effective communication
Excel and Data Analysis
Teamwork abilities
In Basket Management
SmartTools
Urgent Care
Community Connect
Facility Structure
Years of Experience:
10+ years of experience with Epic EMR and/or other clinical applications
10+ years of Healthcare IT/Informatics experience
At least 6 full life-cycle implementations
How To ApplyIf you wish to apply for this position, please apply online by clicking the "Apply Now" button.
If applying online, please include your cover letter in the same file attachment with your uploaded resume.
NYC Health and Hospitals offers a competitive benefits package that includes:
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Loan Forgiveness Programs for eligible employees
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
College tuition discounts and professional development opportunities
Multiple employee discounts programs
Note: Candidates selected for a position are required to come to NYC as part of their onboarding.
#J-18808-Ljbffr