Minnesota Careers
State Program Administrator Senior - Senior Citizens' Property Tax Deferral Admi
Minnesota Careers, Saint Paul, Minnesota, United States, 55130
Job Details
Working Title: Senior Citizens' Property Tax Deferral Administrator
Job Class: State Program Administrator SeniorAgency: Revenue DeptJob ID : 81751Location : St. PaulTelework Eligible : YesFull/Part Time : Full-TimeRegular/Temporary : UnlimitedWho May Apply : This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 11/20/2024.Date Posted : 11/14/2024Closing Date : 12/02/2024Hiring Agency/Seniority Unit : Revenue Dept / Revenue (inc Assessors)-MAPEDivision/Unit : Property Tax Division / Property Tax-Audit/Treasure SvWork Shift/Work Hours : Not Applicable ShiftDays of Work : Monday - FridayTravel Required : Yes - up to 10% of the timeSalary Range:
$27.84 - $40.82 / hourly; $58,129 - $85,232 / annuallyClassified Status : ClassifiedBargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPEFLSA Status : NonexemptDesignated in Connect 700 Program for Applicants with Disabilities : YesThe work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job Summary
This position was previously posted 07/19/2024. If you already applied for this job, you do not need to reapply.
This position is eligible for telework to applicants who reside in Minnesota, Wisconsin, Iowa, North Dakota, or South Dakota. Telework eligibility is based on the business needs of the unit and is at supervisory discretion. Commuting to the St. Paul office location for occasional in-person meetings is expected.
The Property Tax Division helps ensure the proper administration of the state's property tax laws. It plays a key role in the property tax process through its interaction with county government by overseeing the administration of the property tax system, ensuring fairness in assessment, distributing funds accurately, and educating local officials and the public about how the property tax system works. The division is unique in that Minnesota property tax is a local tax primarily administered at the county level. Its primary customers are the counties, cities, and local officials throughout the state that directly administer and collect property taxes.
This position exists to serve as the overall program administrator for the Senior Citizens' Property Tax Deferral Program and provides engagement, outreach, and comprehensive subject matter expertise in the administration of this program. The person in this role serves as the primary subject matter expert and point of contact for the program, provides customer assistance to taxpayers, property tax administrators, and agency personnel regarding the program and administration of property taxes. This person also conducts audits and reviews of participants in the program to ensure they are in compliance with state law, provides outreach and education to county administrators and senior citizens, and maintains and updates systems used for administration of the program.
Qualifications
Minimum Qualifications
Three (3) years of experience providing customer service to individuals, including working with vulnerable customersThree (3) years of experience with tax administration, public administration, professional tax research, or a related fieldAND
Must have a valid class D driver's license or reliable transportationApplicants who meet the above experience requirements will be further evaluated during the interview process based on the following:
Project management skills to manage multiple complex projects, changing priorities, and ability to meet deadlines in working with Board members, assessors, and team membersProficient computer and technology skills, including Microsoft Outlook, Excel, and TeamsStrong organizational skills sufficient to prepare and maintain files in a logical fashion and appropriately prioritize work assignmentsEffective oral and written communication skills sufficient to present ideas, explain complex and technical information in a manner which can be easily understood by the public, and to communicate effectively with technical experts and team membersStrong human relations skills to work constructively with other employees, customers, and board membersAbility to read and interpret information sufficiently to develop and deliver written materialsCommunication skills sufficient to effectively deliver information to a broad range of customers.A patient and empathetic attitudePreferred Qualifications
Experience leading the management of a programKnowledge of Minnesota's property tax lawsExperience working in GenTaxPhysical Requirements
Requires occasional moving of articles such as boxes of training materials, laptop computer, and projectorAdditional Requirements
Prior to an offer of employment, a background check will be conducted. This will include, but is not limited to checking degrees and licensures, criminal history, and tax filing and payment history. All individual income tax filing and payment obligations must be current prior to interviewing for this position.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Application Details
How to Apply
Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to http://www.mn.gov/careers .
Contact
If you have questions about this position, contact Dominique King at dominique.king@state.mn.us .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Dominique King at dominique.king@state.mn.us .
If you need a reasonable accommodation for this interview and/or testing process, please contact the Department of Revenue ADA Coordinator at revenue.eai@state.mn.us.
About Revenue Dept
The Minnesota Department of Revenue works to fund the future for all of Minnesotans. We manage over 30 different taxes and collect $26.7 billion annually in state taxes, which funds state programs such as healthcare, transportation, public safety, and early childhood, K-12, and higher education.
Revenue is dedicated to an inclusive work environment that celebrates and values the diversity of each employee and reflects the communities we serve. We're committed to a culture of inclusion where everyone can bring their authentic selves to work and thrive.
We value a work life balance for our employees, and many of our employees telework in a full or hybrid capacity. For those that come to the office, regularly or occasionally, we invested in a state-of-the-art hybrid workspace located at the Stassen building in St. Paul.
Find out more about us on our website.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
A sense of purpose in their workConnection with their coworkers and communitiesOpportunities for personal and professional growthBenefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
Paid vacation and sick leave12 paid holidays each yearLow-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVFDiabetes careDental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted childrenPension plan that provides income when you retire (after working at least three years)Employer paid life insurance to provide support for your family in the event of deathShort-term and long-term disability insurance that can provide income if you are unable to work due to illness or injuryTax-free expense accounts for health, dental, and dependent careResources that provide support and promote physical, emotional, social, and financial well-beingSupport to help you reach your career goals:
Training, classes, and professional developmentTuition reimbursementFederal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )Employee Assistance Program (EAP) for work/life support:
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performanceCommon sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issuesDaily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies
based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
Working Title: Senior Citizens' Property Tax Deferral Administrator
Job Class: State Program Administrator SeniorAgency: Revenue DeptJob ID : 81751Location : St. PaulTelework Eligible : YesFull/Part Time : Full-TimeRegular/Temporary : UnlimitedWho May Apply : This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 11/20/2024.Date Posted : 11/14/2024Closing Date : 12/02/2024Hiring Agency/Seniority Unit : Revenue Dept / Revenue (inc Assessors)-MAPEDivision/Unit : Property Tax Division / Property Tax-Audit/Treasure SvWork Shift/Work Hours : Not Applicable ShiftDays of Work : Monday - FridayTravel Required : Yes - up to 10% of the timeSalary Range:
$27.84 - $40.82 / hourly; $58,129 - $85,232 / annuallyClassified Status : ClassifiedBargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPEFLSA Status : NonexemptDesignated in Connect 700 Program for Applicants with Disabilities : YesThe work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job Summary
This position was previously posted 07/19/2024. If you already applied for this job, you do not need to reapply.
This position is eligible for telework to applicants who reside in Minnesota, Wisconsin, Iowa, North Dakota, or South Dakota. Telework eligibility is based on the business needs of the unit and is at supervisory discretion. Commuting to the St. Paul office location for occasional in-person meetings is expected.
The Property Tax Division helps ensure the proper administration of the state's property tax laws. It plays a key role in the property tax process through its interaction with county government by overseeing the administration of the property tax system, ensuring fairness in assessment, distributing funds accurately, and educating local officials and the public about how the property tax system works. The division is unique in that Minnesota property tax is a local tax primarily administered at the county level. Its primary customers are the counties, cities, and local officials throughout the state that directly administer and collect property taxes.
This position exists to serve as the overall program administrator for the Senior Citizens' Property Tax Deferral Program and provides engagement, outreach, and comprehensive subject matter expertise in the administration of this program. The person in this role serves as the primary subject matter expert and point of contact for the program, provides customer assistance to taxpayers, property tax administrators, and agency personnel regarding the program and administration of property taxes. This person also conducts audits and reviews of participants in the program to ensure they are in compliance with state law, provides outreach and education to county administrators and senior citizens, and maintains and updates systems used for administration of the program.
Qualifications
Minimum Qualifications
Three (3) years of experience providing customer service to individuals, including working with vulnerable customersThree (3) years of experience with tax administration, public administration, professional tax research, or a related fieldAND
Must have a valid class D driver's license or reliable transportationApplicants who meet the above experience requirements will be further evaluated during the interview process based on the following:
Project management skills to manage multiple complex projects, changing priorities, and ability to meet deadlines in working with Board members, assessors, and team membersProficient computer and technology skills, including Microsoft Outlook, Excel, and TeamsStrong organizational skills sufficient to prepare and maintain files in a logical fashion and appropriately prioritize work assignmentsEffective oral and written communication skills sufficient to present ideas, explain complex and technical information in a manner which can be easily understood by the public, and to communicate effectively with technical experts and team membersStrong human relations skills to work constructively with other employees, customers, and board membersAbility to read and interpret information sufficiently to develop and deliver written materialsCommunication skills sufficient to effectively deliver information to a broad range of customers.A patient and empathetic attitudePreferred Qualifications
Experience leading the management of a programKnowledge of Minnesota's property tax lawsExperience working in GenTaxPhysical Requirements
Requires occasional moving of articles such as boxes of training materials, laptop computer, and projectorAdditional Requirements
Prior to an offer of employment, a background check will be conducted. This will include, but is not limited to checking degrees and licensures, criminal history, and tax filing and payment history. All individual income tax filing and payment obligations must be current prior to interviewing for this position.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Application Details
How to Apply
Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to http://www.mn.gov/careers .
Contact
If you have questions about this position, contact Dominique King at dominique.king@state.mn.us .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Dominique King at dominique.king@state.mn.us .
If you need a reasonable accommodation for this interview and/or testing process, please contact the Department of Revenue ADA Coordinator at revenue.eai@state.mn.us.
About Revenue Dept
The Minnesota Department of Revenue works to fund the future for all of Minnesotans. We manage over 30 different taxes and collect $26.7 billion annually in state taxes, which funds state programs such as healthcare, transportation, public safety, and early childhood, K-12, and higher education.
Revenue is dedicated to an inclusive work environment that celebrates and values the diversity of each employee and reflects the communities we serve. We're committed to a culture of inclusion where everyone can bring their authentic selves to work and thrive.
We value a work life balance for our employees, and many of our employees telework in a full or hybrid capacity. For those that come to the office, regularly or occasionally, we invested in a state-of-the-art hybrid workspace located at the Stassen building in St. Paul.
Find out more about us on our website.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
A sense of purpose in their workConnection with their coworkers and communitiesOpportunities for personal and professional growthBenefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
Paid vacation and sick leave12 paid holidays each yearLow-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVFDiabetes careDental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted childrenPension plan that provides income when you retire (after working at least three years)Employer paid life insurance to provide support for your family in the event of deathShort-term and long-term disability insurance that can provide income if you are unable to work due to illness or injuryTax-free expense accounts for health, dental, and dependent careResources that provide support and promote physical, emotional, social, and financial well-beingSupport to help you reach your career goals:
Training, classes, and professional developmentTuition reimbursementFederal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )Employee Assistance Program (EAP) for work/life support:
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performanceCommon sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issuesDaily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies
based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.