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Crash Champions

Director of Operations - Northeast- ADAS Calibration & Automotive Diagnostics

Crash Champions, Phila, Pennsylvania, United States,


Director of Operations - Northeast- ADAS Calibration & Automotive Diagnostics | Crash Champions Careers

Job Information

Director of Operations - Northeast- ADAS Calibration & Automotive Diagnostics

Pennsylvania, PennsylvaniaAt Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended.ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles. We employ technicians across the country. Our growth will continue as we add team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and obtain career advancement opportunities.ResponsibilitiesMust be located in the Northeast - PA, NH, OH, MD, VAThe position requires the ability to manage multiple tasks quickly and accurately, with tight deadlines, in a fast-paced environment.Supporting and managing Field Technicians/Technician Leads to maximize productivity and growth.Approving and managing all expense and payroll/PTO requests, reports, and submissions.Communicating weekly with teams (ATE and Crash Champion) and meeting with individuals, in person/remotely, as needed.Training focus, staying up to date on new procedures and technologies that improve individual and team productivity.Develop, foster, and sustain relationships with existing customers.Working with business partners to build trust and increase production.Assist ATE – Director of Operations in certifying calibration areas.Work with Dispatch to continuously improve routes and work assignments.Generate and expedite resolution of customer concerns with professional courtesy and appropriate escalation.Miscellaneous duties as assigned.Qualifications5+ Years of progressive collision repair and/or ADAS experience, including multi-business unit management.Proven track record of building a business/department with substantial year-over-year growth.Deep ADAS and electrical service (calibration, programming, diagnostics, wire/connector repair, etc.) knowledge.Strong technological skills, including but not limited to: Outlook, Teams, PowerPoint, Word, etc.Strong problem-solving and troubleshooting abilities.Excellent interpersonal, communication, and presentation skills.Exude professionalism showing passion for the industry with an unwavering drive to doing things correctly.Overnight (air) travel required, 50% to 75% of time.A safe driving record and a valid Driver’s License required.Ability to lift and carry up to 50 lbs.Must be able to stand for long periods of time in automotive shop environments.Job Post Information:Posted Date: 2 weeks ago (10/30/2024 7:44 PM)Job ID:

2024-9894# of Openings:

1Category:

ATEPosting Location: State/Province:

PARemote:

NoThis job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. The Company has the right to revise this job description at any time.Crash Champions is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans’ status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.

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