Crash Champions
Director of Operations - North Central - ADAS Calibration & Automotive Diagnosti
Crash Champions, Westmont, Illinois, United States, 60559
Champions Do More
At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended.
ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles. We employ technicians across the country. Our growth will continue as we add team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and obtain career advancement opportunities.
Responsibilities
Must be located in the Midwest - IL, WI, OH, MO
The position requires the ability to manage multiple tasks quickly and accurately, with tight deadlines, in a fast-paced environment. It necessitates a self-motivated individual who is willing to take on multiple tasks and interact with many different personnel at all levels. Key responsibilities include:
Supporting and managing Field Technicians/Technician Leads to maximize productivity and growth
Approving and managing all expense and payroll/PTO requests, reports, and submissions
Communicating weekly with teams (ATE and Crash Champion) and meeting with individuals, in person/remotely, as needed
Training focus, staying up to date on new procedures and technologies, that improve individual and team productivity
Develop, foster, and sustain relationships with existing customers
Working with business partners to build trust and increase production
Assist ATE – Director of Operations in certifying calibration areas
Work with Dispatch to continuously improve routes and work assignments
Generate and expedite resolution of customer concerns with professional courtesy and appropriate escalation
Miscellaneous duties as assigned
Qualifications
5+ Years of progressive collision repair and/or ADAS experience, including multi-business unit management
Proven track record of building a business/department with substantial year-over-year growth
Deep ADAS and electrical service (calibration, programming, diagnostics, wire/connector repair, etc.) knowledge
Strong technological skills, including but not limited to: Outlook, Teams, PowerPoint, Word, etc.
Strong problem-solving and troubleshooting abilities
Excellent interpersonal, communication, and presentation skills
Exude professionalism showing passion for the industry with an unwavering drive to doing things correctly
Overnight (air) travel required, 50% to 75% of time
A safe driving record and a valid Driver’s License required
Ability to lift and carry up to 50 lbs.
Must be able to stand for long periods of time in automotive shop environments
Benefits
Weekly Paycheck
Medical, Dental & Vision effective on start date
401K Retirement Plan and Company Match
Transfer Between Markets
Paid Holidays & PTO
Submit a Referral
Job Post Information* : Posted Date 3 weeks ago (10/30/2024 7:41 PM)
Job ID 2024-9893
# of Openings 1
Category ATE
Prioritization Tier 2 – Staffing Needs
Location : Address 601 Oakmont Lane
Posting Location : City Westmont
Posting Location : State/Province IL
Location : Postal Code 60559
Remote No
#ATE
At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended.
ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles. We employ technicians across the country. Our growth will continue as we add team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and obtain career advancement opportunities.
Responsibilities
Must be located in the Midwest - IL, WI, OH, MO
The position requires the ability to manage multiple tasks quickly and accurately, with tight deadlines, in a fast-paced environment. It necessitates a self-motivated individual who is willing to take on multiple tasks and interact with many different personnel at all levels. Key responsibilities include:
Supporting and managing Field Technicians/Technician Leads to maximize productivity and growth
Approving and managing all expense and payroll/PTO requests, reports, and submissions
Communicating weekly with teams (ATE and Crash Champion) and meeting with individuals, in person/remotely, as needed
Training focus, staying up to date on new procedures and technologies, that improve individual and team productivity
Develop, foster, and sustain relationships with existing customers
Working with business partners to build trust and increase production
Assist ATE – Director of Operations in certifying calibration areas
Work with Dispatch to continuously improve routes and work assignments
Generate and expedite resolution of customer concerns with professional courtesy and appropriate escalation
Miscellaneous duties as assigned
Qualifications
5+ Years of progressive collision repair and/or ADAS experience, including multi-business unit management
Proven track record of building a business/department with substantial year-over-year growth
Deep ADAS and electrical service (calibration, programming, diagnostics, wire/connector repair, etc.) knowledge
Strong technological skills, including but not limited to: Outlook, Teams, PowerPoint, Word, etc.
Strong problem-solving and troubleshooting abilities
Excellent interpersonal, communication, and presentation skills
Exude professionalism showing passion for the industry with an unwavering drive to doing things correctly
Overnight (air) travel required, 50% to 75% of time
A safe driving record and a valid Driver’s License required
Ability to lift and carry up to 50 lbs.
Must be able to stand for long periods of time in automotive shop environments
Benefits
Weekly Paycheck
Medical, Dental & Vision effective on start date
401K Retirement Plan and Company Match
Transfer Between Markets
Paid Holidays & PTO
Submit a Referral
Job Post Information* : Posted Date 3 weeks ago (10/30/2024 7:41 PM)
Job ID 2024-9893
# of Openings 1
Category ATE
Prioritization Tier 2 – Staffing Needs
Location : Address 601 Oakmont Lane
Posting Location : City Westmont
Posting Location : State/Province IL
Location : Postal Code 60559
Remote No
#ATE