RIT Solutions, Inc.
OnBase Administrator/Developer III
RIT Solutions, Inc., Sun Prairie, Wisconsin, United States, 53590
SummaryThis is an electronic content management system Administrator/Developer position. This position plans, designs, develops, tests, implements, and modifies Electronic Document Management (EDM) solutions. This position is responsible for advanced OnBase administration and operational support, including platform and system incident/problem resolution, service and change request processing according to Wisconsin Department of Transportation (DOT) established service level agreements (SLA), and regular administration tasks and health checks to keep DOT's OnBase systems running at optimal performance for our customers.
Under general supervision of the Document Management Unit supervisor, this position will provide advanced OnBase Administrator/Developer technical leadership for complex EDM projects, which have a significant impact within DOT and/or for DOT's external partners and customers. This position performs systems analysis and provides advanced OnBase Administrator/Development services in the planning, development and implementation of complex EDM projects. This position provides OnBase administration and consulting, and performs duties consistent with DOT's strategic goals and objectives.
This position proposes, creates and implements policies, standards, procedures, and guidelines for utilizing DOT's OnBase platforms and systems. Clients include a wide variety of DOT professional and supervisory staff, as well as end users throughout DOT and/or other partner agencies, private sector entities, and the public. This includes interaction with personnel in the Bureau of Information Technology Services (BITS) and throughout DOT divisions, vendors, Division of Enterprise Technology (DET) personnel, etc. Work is multitasking in nature, self-initiated and conducted independently.
Top Skills & Years of ExperienceConsiderable knowledge of and experience in requirements gathering and solution analysisExperience planning, designing, testing, implementing, and modifying Electronic Content Management (EDM) solutionsOnBase Certified System Administrator certification or OnBase Certified Installer designation is requiredOnBase Certified Workflow Administrator certification or OnBase Certified Workflow Engineer certificationOnBase WorkView Certification and OnBase Certified Application Programming Interface (API) CertificationExtensive knowledge of and on-the-job experience developing document types, keywords, queries, reports, forms, import processes, and Workflow solutionsDemonstrated ability to write custom queries in Oracle and SQL ServerExperience performing OnBase system upgradesAdvanced knowledge of and experience with resolving OnBase technical issues via utilization of debugging, research, and investigation techniquesSignificant ability to understand and apply standard EDM concepts, practices, and proceduresAbility and judgement to perform job functions independentlyKnowledge of incident management and escalation proceduresExcellent written and verbal communication skills working with customers, peers, and agency leadership.Experience creating technical documentationAbility to work in a versatile environment with a team oriented focusConsiderable skill and ability in the coordination of team members and business area expertsKnowledge of emerging technologies with a focus on electronic document management and related technology industry trendsExperience researching, proposing, applying and implementing IT related policies, procedures, standards and guidelinesDemonstrated skill in problem resolution and technical support technologiesAbility to effectively provide information and training to customers, team members and other stakeholders.
Under general supervision of the Document Management Unit supervisor, this position will provide advanced OnBase Administrator/Developer technical leadership for complex EDM projects, which have a significant impact within DOT and/or for DOT's external partners and customers. This position performs systems analysis and provides advanced OnBase Administrator/Development services in the planning, development and implementation of complex EDM projects. This position provides OnBase administration and consulting, and performs duties consistent with DOT's strategic goals and objectives.
This position proposes, creates and implements policies, standards, procedures, and guidelines for utilizing DOT's OnBase platforms and systems. Clients include a wide variety of DOT professional and supervisory staff, as well as end users throughout DOT and/or other partner agencies, private sector entities, and the public. This includes interaction with personnel in the Bureau of Information Technology Services (BITS) and throughout DOT divisions, vendors, Division of Enterprise Technology (DET) personnel, etc. Work is multitasking in nature, self-initiated and conducted independently.
Top Skills & Years of ExperienceConsiderable knowledge of and experience in requirements gathering and solution analysisExperience planning, designing, testing, implementing, and modifying Electronic Content Management (EDM) solutionsOnBase Certified System Administrator certification or OnBase Certified Installer designation is requiredOnBase Certified Workflow Administrator certification or OnBase Certified Workflow Engineer certificationOnBase WorkView Certification and OnBase Certified Application Programming Interface (API) CertificationExtensive knowledge of and on-the-job experience developing document types, keywords, queries, reports, forms, import processes, and Workflow solutionsDemonstrated ability to write custom queries in Oracle and SQL ServerExperience performing OnBase system upgradesAdvanced knowledge of and experience with resolving OnBase technical issues via utilization of debugging, research, and investigation techniquesSignificant ability to understand and apply standard EDM concepts, practices, and proceduresAbility and judgement to perform job functions independentlyKnowledge of incident management and escalation proceduresExcellent written and verbal communication skills working with customers, peers, and agency leadership.Experience creating technical documentationAbility to work in a versatile environment with a team oriented focusConsiderable skill and ability in the coordination of team members and business area expertsKnowledge of emerging technologies with a focus on electronic document management and related technology industry trendsExperience researching, proposing, applying and implementing IT related policies, procedures, standards and guidelinesDemonstrated skill in problem resolution and technical support technologiesAbility to effectively provide information and training to customers, team members and other stakeholders.