Samsung Electronics Co., Ltd.
IT Technician- 2nd Shift
Samsung Electronics Co., Ltd., Newberry, South Carolina, United States, 29108
Position Summary
This is a level-1, 2, or 3 IT helpdesk position. Its purpose is to provide upper-tier technical support to office users and production line equipment.
Role and Responsibilities
Second Shift
1. Supports walk ups for internal applications, hardware, printers and remote technology.2. Actively supports office and production PC users and resolves issues.3. Uses IT ticketing system to manage support cases.4. Initial Imaging, Installing and Repairs for Desktops, Printers, Laptops, etc.5. Maintains accurate inventory and performs regular inventory inspection.6. Writes and maintains accurate documentation on procedures.7. All other duties as assigned.
#LI-Onsite
Skills and Qualifications
Second Shift
1. Education: High School Diploma required, bachelor's degree preferred2. Professional Experience: Minimum 1-5 years of IT support experience required•Candidate must be technically adept, with a working knowledge of computers and office software•Familiarity with Windows Operating system and Microsoft Office•Basic understanding of LAN, cabling, and Networking•Experience providing remote support•Ability to work in a fast-paced environment is crucial•Candidate must have the ability to work independently and within a team environment
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
This is a level-1, 2, or 3 IT helpdesk position. Its purpose is to provide upper-tier technical support to office users and production line equipment.
Role and Responsibilities
Second Shift
1. Supports walk ups for internal applications, hardware, printers and remote technology.2. Actively supports office and production PC users and resolves issues.3. Uses IT ticketing system to manage support cases.4. Initial Imaging, Installing and Repairs for Desktops, Printers, Laptops, etc.5. Maintains accurate inventory and performs regular inventory inspection.6. Writes and maintains accurate documentation on procedures.7. All other duties as assigned.
#LI-Onsite
Skills and Qualifications
Second Shift
1. Education: High School Diploma required, bachelor's degree preferred2. Professional Experience: Minimum 1-5 years of IT support experience required•Candidate must be technically adept, with a working knowledge of computers and office software•Familiarity with Windows Operating system and Microsoft Office•Basic understanding of LAN, cabling, and Networking•Experience providing remote support•Ability to work in a fast-paced environment is crucial•Candidate must have the ability to work independently and within a team environment
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.