Community Action Council of Howard County
Data Analytics and Business Intelligence Manager
Community Action Council of Howard County, Columbia, Maryland, United States, 21046
Job Details
Job Location CAC Administrative Office - Columbia, MD
Position Type Full Time
Education Level Bachelors Degree
Salary Range $80,000.00 - $90,000.00 Salary
Job Shift Day
Description
Who We Are At the Community Action Council of Howard County (CAC), we are committed to improving the quality of life for individuals, families, and children in need through key initiatives such as housing assistance, food security, energy and weatherization support, and early childhood education. We aim to create a path out of poverty and foster self-sufficiency for all in our community by addressing these fundamental areas.
Who You Are As the Data Analytics and Business Intelligence Manager at CAC, you are a driven and analytical professional who excels in translating complex data into actionable insights. You are passionate about workforce effectiveness, process improvements, and fostering data-driven decision-making across departments. Your ability to collaborate with various teams and stakeholders makes you a key player in supporting CAC's mission through accurate and efficient data management and reporting.
What You'll Do Data Governance : Design, implement, and maintain data governance protocols, including documentation, business rules, controls, and data ownership practices to ensure accuracy and consistency across the organization's data systems. Workforce Effectiveness Initiatives : Lead initiatives focused on workforce effectiveness by working directly with department leaders to support change management and continuous improvement efforts. Performance Dashboards and KPIs : Champion the development and maintenance of performance dashboards, KPIs, and reporting metrics. Share weekly, monthly, and quarterly reports with internal and external stakeholders, including the CAC-HC Board, to monitor productivity, outputs, outcomes, and operational efficiency. Business Process Review : Coordinate and facilitate business process review meetings to gather feedback, provide insights, and suggest areas for improvement in departmental performance. Ad-Hoc Reporting : Develop custom reports that meet specific departmental requirements, translating complex data sets into actionable insights. Data Analysis : Perform detailed data-backed performance analysis and reporting to identify improvement opportunities, working with key stakeholders to implement these enhancements. Project Management : Serve as a project manager on initiatives related to source data systems integration and analytics packages, working closely with IT and business leads to ensure smooth implementation and utilization. Analytical Model Development : Develop and utilize analytical models to support process efficiencies across all departments within CAC. Strategy Support : Provide data and analytical support for the organization's strategic planning efforts, helping shape future goals and initiatives based on data insights. Other duties as assigned What You Bring
Bachelor's degree in computer science, Data Management, Engineering, or a related analytical field. 5+ years of experience in analytics, business intelligence, process planning, and reporting. Strong understanding of data management and business intelligence tools, including Excel and SQL. Experience with CAP60, Salesforce, Sage Intacct, and Quick Base is highly desirable. Proven ability to conduct business process analysis and manage change effectively. Excellent communication skills, capable of presenting complex analyses to both technical and non-technical audiences. Ability to manage and lead a detail-oriented team of analysts, ensuring high-quality deliverables within deadlines. Exceptional problem-solving and root cause analysis skills. Understanding of information privacy concepts and experience with financial services technology and processes. What We Offer
Medical Insurance - 3 plan type
2 HMO plans-fully paid for employee 1 POS plan- 85% covered for employee
Dental Insurance- fully paid for employee Vision Insurance- fully paid for employee Life Insurance HRA Account - For eligible plans FSA Account HSA Account 15 days of vacation leave 12 days of sick leave 5 days for personal leave 13 days of paid federal holidays Educational Assistance programs Participation in state-supported Credit Union Participation in Maryland State Retirement System Work-life Balance Employee Assistance Programs
AAP/EEO Statement:
Community Action Council of Howard County is an equal opportunity employer.
***Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ***
Job Location CAC Administrative Office - Columbia, MD
Position Type Full Time
Education Level Bachelors Degree
Salary Range $80,000.00 - $90,000.00 Salary
Job Shift Day
Description
Who We Are At the Community Action Council of Howard County (CAC), we are committed to improving the quality of life for individuals, families, and children in need through key initiatives such as housing assistance, food security, energy and weatherization support, and early childhood education. We aim to create a path out of poverty and foster self-sufficiency for all in our community by addressing these fundamental areas.
Who You Are As the Data Analytics and Business Intelligence Manager at CAC, you are a driven and analytical professional who excels in translating complex data into actionable insights. You are passionate about workforce effectiveness, process improvements, and fostering data-driven decision-making across departments. Your ability to collaborate with various teams and stakeholders makes you a key player in supporting CAC's mission through accurate and efficient data management and reporting.
What You'll Do Data Governance : Design, implement, and maintain data governance protocols, including documentation, business rules, controls, and data ownership practices to ensure accuracy and consistency across the organization's data systems. Workforce Effectiveness Initiatives : Lead initiatives focused on workforce effectiveness by working directly with department leaders to support change management and continuous improvement efforts. Performance Dashboards and KPIs : Champion the development and maintenance of performance dashboards, KPIs, and reporting metrics. Share weekly, monthly, and quarterly reports with internal and external stakeholders, including the CAC-HC Board, to monitor productivity, outputs, outcomes, and operational efficiency. Business Process Review : Coordinate and facilitate business process review meetings to gather feedback, provide insights, and suggest areas for improvement in departmental performance. Ad-Hoc Reporting : Develop custom reports that meet specific departmental requirements, translating complex data sets into actionable insights. Data Analysis : Perform detailed data-backed performance analysis and reporting to identify improvement opportunities, working with key stakeholders to implement these enhancements. Project Management : Serve as a project manager on initiatives related to source data systems integration and analytics packages, working closely with IT and business leads to ensure smooth implementation and utilization. Analytical Model Development : Develop and utilize analytical models to support process efficiencies across all departments within CAC. Strategy Support : Provide data and analytical support for the organization's strategic planning efforts, helping shape future goals and initiatives based on data insights. Other duties as assigned What You Bring
Bachelor's degree in computer science, Data Management, Engineering, or a related analytical field. 5+ years of experience in analytics, business intelligence, process planning, and reporting. Strong understanding of data management and business intelligence tools, including Excel and SQL. Experience with CAP60, Salesforce, Sage Intacct, and Quick Base is highly desirable. Proven ability to conduct business process analysis and manage change effectively. Excellent communication skills, capable of presenting complex analyses to both technical and non-technical audiences. Ability to manage and lead a detail-oriented team of analysts, ensuring high-quality deliverables within deadlines. Exceptional problem-solving and root cause analysis skills. Understanding of information privacy concepts and experience with financial services technology and processes. What We Offer
Medical Insurance - 3 plan type
2 HMO plans-fully paid for employee 1 POS plan- 85% covered for employee
Dental Insurance- fully paid for employee Vision Insurance- fully paid for employee Life Insurance HRA Account - For eligible plans FSA Account HSA Account 15 days of vacation leave 12 days of sick leave 5 days for personal leave 13 days of paid federal holidays Educational Assistance programs Participation in state-supported Credit Union Participation in Maryland State Retirement System Work-life Balance Employee Assistance Programs
AAP/EEO Statement:
Community Action Council of Howard County is an equal opportunity employer.
***Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ***