Flatirons Subaru
Car Dealership Service BDC Rep
Flatirons Subaru, Boulder, Colorado, United States, 80301
The Service BDC (Business Development Center) position has a career path to Service Consultant (estimated $80K/year)!
About Us
Flatirons Imports is family owned and operated and is part of the same family doing business in Boulder since 1954. We were voted "Best Car Dealer" by the Boulder Daily Camera readers 10 out of the last 12 years and carry an A+ rating with the Better Business Bureau. We have a team of dedicated, tenured sales consultants and some of the best technicians who truly care about our customers. If you want to be a part of a growing team, we welcome you to apply.
This position is full time (40 hours a week)
Schedule: Tues, Wed, Thurs, Fri (From 9:30am to 6:00pm) & Saturday (From 8:00am to 5:00pm)
Starting Pay $18.00/hr.
Responsibilities
Answer customer calls and establish follow-ups with sales appointments.
Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
Provide customers with initial product information and direct them to the appropriate dealership resources.
Follow up with leads that are not ready to make an appointment or no-show.
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams, and dealership management.
Utilize CRM tracking system daily.
Benefits
401(K) Plan
Medical Plan
Dental Plan
Opportunities for advancement
Partners in the community
Paid Vacation
Sick Days
Qualifications
At least one previous role based in customer service experience.
Excellent teammate with a collaborative attitude and eagerness to improve.
Prompt and courteous demeanor.
Positive and hardworking personality.
Strong computer skills.
Valid driver’s license.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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About Us
Flatirons Imports is family owned and operated and is part of the same family doing business in Boulder since 1954. We were voted "Best Car Dealer" by the Boulder Daily Camera readers 10 out of the last 12 years and carry an A+ rating with the Better Business Bureau. We have a team of dedicated, tenured sales consultants and some of the best technicians who truly care about our customers. If you want to be a part of a growing team, we welcome you to apply.
This position is full time (40 hours a week)
Schedule: Tues, Wed, Thurs, Fri (From 9:30am to 6:00pm) & Saturday (From 8:00am to 5:00pm)
Starting Pay $18.00/hr.
Responsibilities
Answer customer calls and establish follow-ups with sales appointments.
Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
Provide customers with initial product information and direct them to the appropriate dealership resources.
Follow up with leads that are not ready to make an appointment or no-show.
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams, and dealership management.
Utilize CRM tracking system daily.
Benefits
401(K) Plan
Medical Plan
Dental Plan
Opportunities for advancement
Partners in the community
Paid Vacation
Sick Days
Qualifications
At least one previous role based in customer service experience.
Excellent teammate with a collaborative attitude and eagerness to improve.
Prompt and courteous demeanor.
Positive and hardworking personality.
Strong computer skills.
Valid driver’s license.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr