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Bosch Charleston Plant

IT Support Analyst

Bosch Charleston Plant, Charleston, South Carolina, United States, 29408


MAU is hiring an IT Support Analyst for Robert Bosch in Charleston, SC.

As an IT Support Analyst, you will install, diagnose, maintain, and upgrade or replace hardware to ensure optimal performance.

This is a direct-hire opportunity. Benefits Package: 401k 401k matching Extended leave Sick leave Life insurance Health insurance Dental insurance Vision insurance Accidental loss Short term disability Long term disability Paid vacation Paid holidays Paid time off Opportunity for advancement Shift Information: Monday to Friday; 8:00 AM to 5:00 PM Required Education and Experience: Bachelors degree OR 8+ years of IT experience in a manufacturing environment General Requirements: Strong technical expertise in IT client hardware, hands-on troubleshooting skills, and the ability to interpret technical manuals and procedural documentation Proficient in analyzing complex issues and delivering effective solutions Familiarity with Microsoft Office products and software distribution systems (e.g., MSSCCM) Skilled in prioritizing and executing tasks efficiently in high-pressure environments, with a strong customer service orientation Collaborative team player who thrives in diverse environments and can serve as a trusted business advisor and resource for colleagues Sound understanding of local, regional, and global business needs, with the capability to translate them into IT solutions Experienced in gathering customer requirements across various IT domains, even outside of specific technical expertise Essential Functions: Provide Tier 2 support for facility computer systems, computers, and peripherals Install, diagnose, maintain, and upgrade/replace hardware to ensure optimal performance Represent the central IT organization at regional locations and act as a customer advocate within IT MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us. All Applicants must submit to background check and drug screening Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position EOE