Regent University
Student Worker or Graduate Assistant (IT Help Desk)
Regent University, Virginia Beach, Virginia, us, 23450
Student Worker or Graduate Assistant (IT Help Desk)
Job no:
492412Work type:
Part timeLocation:
Virginia BeachCategories:
Student & Temporary
Benefits
None
Responsibilities:
Provide software, hardware, and systems support to Regent University faculty, staff, and students by responding to support calls, voice messages, and e-mail directed to the Help DeskManage and track issues using the IT ticketing systemEscalate support incidents to the appropriate IT staff group when necessaryAnswer phone calls and e-mails in a professional, courteous mannerWork closely with other IT Departments to resolve issues effectivelyRequirements:
Must be a Regent University studentDependable and promptStrong customer service skills and a desire to help othersExcellent verbal and written communication skillsAbility to work in a team environmentAbility to problem solveProficiency with Window operating systems, Microsoft Office, and web browser technologyAbility to follow written and verbal instructionsCommitment to Regent's core values of Excellence, Innovation, and Integrity
Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.
#LI-DNI
Advertised:
12 Jul 2024 Eastern Daylight TimeApplications close:
Job no:
492412Work type:
Part timeLocation:
Virginia BeachCategories:
Student & Temporary
Benefits
None
Responsibilities:
Provide software, hardware, and systems support to Regent University faculty, staff, and students by responding to support calls, voice messages, and e-mail directed to the Help DeskManage and track issues using the IT ticketing systemEscalate support incidents to the appropriate IT staff group when necessaryAnswer phone calls and e-mails in a professional, courteous mannerWork closely with other IT Departments to resolve issues effectivelyRequirements:
Must be a Regent University studentDependable and promptStrong customer service skills and a desire to help othersExcellent verbal and written communication skillsAbility to work in a team environmentAbility to problem solveProficiency with Window operating systems, Microsoft Office, and web browser technologyAbility to follow written and verbal instructionsCommitment to Regent's core values of Excellence, Innovation, and Integrity
Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.
#LI-DNI
Advertised:
12 Jul 2024 Eastern Daylight TimeApplications close: