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ORA Orthopedics

Physical Therapy Patient Registration - Silvis

ORA Orthopedics, Silvis, Illinois, United States, 61282


Title:

Physical Therapy Patient Registration

Employment Type:

Full Time

Work Hours:

Monday through Thursday, 9 am to 6 pm and Friday, 8 am to 5 pm

City:

Silvis

State:

Illinois

We care about our employees! We value and respect the talented and committed people that make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day.

Position Responsibilities:

Politely greeting patients and making them feel welcome in our clinic

Answering all incoming calls related to Physical Therapy in a friendly and efficient manner

Communicating with patients to schedule, cancel, or reschedule physical therapy appointments

Verifying patient demographic information and updating information as needed; scanning insurance and identification cards; verifying insurance eligibility and updating patient accounts accordingly

Directing or assisting patients in completing appropriate paperwork and answering patient questions

Managing point of service collections (co-pays, co-insurance, deductibles, self-pay); performs daily cash box reconciliation

Accurately preparing patient charts for upcoming appointments

Assisting coworkers in the completion of other general office duties

Participating in training new employees as needed

Straightening and maintaining a clean patient reception area

Maintaining patient confidentiality and complying with all HIPAA rules and regulations

Requirements:

High school diploma or equivalent is required

One year of customer service, receptionist, medical office, and/or insurance experience is preferred

Knowledge of customer service principles and techniques

Excellent interpersonal, oral, and written communication skills

Works well in a fast-paced, team environment

Ability to organize and prioritize tasks effectively and accurately

ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, bracing, physical therapy, pharmacy, and outpatient surgery. Our physicians are sub-specialty trained in sports medicine, adult reconstruction, hand and upper extremity, trauma, spine, pediatrics, and pain management. We are an organization comprised of physicians and medical and administrative staff working together to provide quality, compassionate, and accessible care. Apply to join our team today!