ORA Orthopedics
Appointment Scheduler
ORA Orthopedics, Bettendorf, Iowa, United States, 52722
Title:
Appointment Scheduler
Employment Type:
Full Time
Work Hours:
Monday through Friday, 8:00AM - 5:00PM
City:
Bettendorf
State:
Iowa
We care about our employees! We value and respect the talented and committed people that make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be at your best every day.Position Responsibilities:
Answering all incoming calls related to appointment scheduling
Communicating with patients to schedule, cancel or reschedule appointments
Transferring patient calls to the correct person or department as needed
Verifying and updating patient demographic information over the phone
Reviewing and analyzing physician's schedules on a daily basis to ensure optimal patient care
Managing and coordinating all patient referrals through communication with other physician's offices and hospitals
Entering new Workers' Compensation sets and gathering all necessary information to get the patient scheduled
Assisting with attorney scheduling as needed
Maintaining patient confidentiality and complying with all HIPAA rules and regulations
Requirements:
High school diploma or equivalent is required
Previous experience in a medical office setting is preferred
Previous appointment scheduling experience is preferred
Excellent interpersonal, oral and written communication skills - must be able to effectively communicate and interact with patients, caregivers, and staff from diverse backgrounds
ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, bracing, physical therapy, pharmacy and outpatient surgery. Our physicians are sub-specialty trained in sports medicine, adult reconstruction, hand and upper extremity, trauma, spine, pediatrics, and pain management. We are an organization comprised of physicians and medical and administrative staff working together to provide quality, compassionate, and accessible care. Apply to join our team today!
Appointment Scheduler
Employment Type:
Full Time
Work Hours:
Monday through Friday, 8:00AM - 5:00PM
City:
Bettendorf
State:
Iowa
We care about our employees! We value and respect the talented and committed people that make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be at your best every day.Position Responsibilities:
Answering all incoming calls related to appointment scheduling
Communicating with patients to schedule, cancel or reschedule appointments
Transferring patient calls to the correct person or department as needed
Verifying and updating patient demographic information over the phone
Reviewing and analyzing physician's schedules on a daily basis to ensure optimal patient care
Managing and coordinating all patient referrals through communication with other physician's offices and hospitals
Entering new Workers' Compensation sets and gathering all necessary information to get the patient scheduled
Assisting with attorney scheduling as needed
Maintaining patient confidentiality and complying with all HIPAA rules and regulations
Requirements:
High school diploma or equivalent is required
Previous experience in a medical office setting is preferred
Previous appointment scheduling experience is preferred
Excellent interpersonal, oral and written communication skills - must be able to effectively communicate and interact with patients, caregivers, and staff from diverse backgrounds
ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, bracing, physical therapy, pharmacy and outpatient surgery. Our physicians are sub-specialty trained in sports medicine, adult reconstruction, hand and upper extremity, trauma, spine, pediatrics, and pain management. We are an organization comprised of physicians and medical and administrative staff working together to provide quality, compassionate, and accessible care. Apply to join our team today!