Seal For Life Industries
Technical Service Specialist
Seal For Life Industries, Houston, Texas, United States, 77246
Seal for Life Industries, a division of Henkel Adhesives Technologies, is seeking a
Technical Service Specialist
to support our
Fire Protection and Performance Coatings
(Flame Control, Highland, and US Coating) division. The IC group services the Performance, Polymer Flooring, Insulative, Marine, and Fire Protection Coatings Markets. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong.The
Technical Service Specialist
will work as a technical liaison with customers, sales, technology management, marketing, manufacturing and R&D. Provide technical training and engineering support to close business, identify new product development opportunities, trouble shoot, and write engineering reports. Travel required up to 40% depending on business needs.Position ResponsibilitiesWork directly with existing, potential, and new customers to identify, qualify, close, and maintain Protection and Performance Coatings applications.Design and implement programs to develop the technical data needed to support the use of our technology.Reviews projects, makes recommendations and works on new projects and/or ongoing development of projectsDevelops procedures and process documentation by working through customer specific procedures onsite and assist in the development of technical and application specificationsWorks with our customers to implement best practices regarding the application of material and quality assuranceIdentify new opportunities for product development and work with development project teams to bring these opportunities to market.Provides technical training to our own people as well as customersProvide timely technical support to customer inquiriesTravel with sales representatives to develop first-hand understanding of customer needs and application details.Minimum RequirementsB.S. Chemical or Mechanical Engineering, Chemistry or other technical degree with a G.P.A. of 3.3 or higher preferredMinimum 3 to 5 years of demonstrated related experience in flooring, or paint and coating industryCustomer support experience (providing product application training)NACE training is preferredDemonstrated project management and laboratory skillsStrong customer relations and interpersonal skillsSense of urgency, self-starter takes the initiativeExcellent communication skills, including presentations, training, and technical writingPosition Reports to:
Director of Sales Infrastructure CoatingsAt Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different races, colors, religions, sexes, national origins, disabilities, veteran statuses, ages, sexual orientations, gender identities and expressions, and other legally protected characteristics.
Technical Service Specialist
to support our
Fire Protection and Performance Coatings
(Flame Control, Highland, and US Coating) division. The IC group services the Performance, Polymer Flooring, Insulative, Marine, and Fire Protection Coatings Markets. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong.The
Technical Service Specialist
will work as a technical liaison with customers, sales, technology management, marketing, manufacturing and R&D. Provide technical training and engineering support to close business, identify new product development opportunities, trouble shoot, and write engineering reports. Travel required up to 40% depending on business needs.Position ResponsibilitiesWork directly with existing, potential, and new customers to identify, qualify, close, and maintain Protection and Performance Coatings applications.Design and implement programs to develop the technical data needed to support the use of our technology.Reviews projects, makes recommendations and works on new projects and/or ongoing development of projectsDevelops procedures and process documentation by working through customer specific procedures onsite and assist in the development of technical and application specificationsWorks with our customers to implement best practices regarding the application of material and quality assuranceIdentify new opportunities for product development and work with development project teams to bring these opportunities to market.Provides technical training to our own people as well as customersProvide timely technical support to customer inquiriesTravel with sales representatives to develop first-hand understanding of customer needs and application details.Minimum RequirementsB.S. Chemical or Mechanical Engineering, Chemistry or other technical degree with a G.P.A. of 3.3 or higher preferredMinimum 3 to 5 years of demonstrated related experience in flooring, or paint and coating industryCustomer support experience (providing product application training)NACE training is preferredDemonstrated project management and laboratory skillsStrong customer relations and interpersonal skillsSense of urgency, self-starter takes the initiativeExcellent communication skills, including presentations, training, and technical writingPosition Reports to:
Director of Sales Infrastructure CoatingsAt Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different races, colors, religions, sexes, national origins, disabilities, veteran statuses, ages, sexual orientations, gender identities and expressions, and other legally protected characteristics.