Milford School District NH
Technology Support Associate - Heron Pond
Milford School District NH, Milford, New Hampshire, us, 03055
Position Type:Technology/Technology Specialist
Date Posted:11/14/2024
Location:Heron Pond Elementary School
SUMMARY DESCRIPTION:Under the direction of the Director of Technology, the Technology Support Associate will be responsible for supporting District teaching staff by answering technical questions and researching and resolving computer hardware and software issues. By helping students with Chromebooks, login and printing related issues, they will also work with the IT team to resolve larger network, WiFi and user account problems, ensuring technical success among District stakeholders.
KNOWLEDGE, SKILLS AND ABILITIES:
Associate's Degree in Computer Science preferred and a minimum of two (2) years experience on a help desk in a LAN/WAN environment.Strong working knowledge and troubleshooting skills in a variety of networks and operating systems including Windows, Macintosh OS, ChromeBooks/Chrome OS.Experience in the maintenance and repair of Computers and related hardware.Ability to interact with all staff to facilitate problem solving and communication.Must be able to multi-task and demonstrate good prioritization skills related to a school environment.
EDUCATION TRAINING AND EXPERIENCE:
Associate's Degree in Computer Science preferred.Minimum of two (2) years experience in computer support.Experience working in a LAN/WAN environment.Aware of best security practices involving computer software, hardware, privacy and phishing/malware.CERTIFICATE AND LICENSE REQUIREMENTS:
None required.WORK MONTHS:
12-Months (Year-Round)
FLSA STATUS : Non-Exempt
As you contemplate joining the Milford School District and building a career, you are offered a comprehensive benefits package, that adds value to your annual compensation. Specifically, we offer, for most staff, the following:
Low-cost and robust health insurance offeringsLow-cost dental and vision insurance plansDefined benefit pension plan403B retirement vehicleFlexible spending accountsEmployee assistance programs for mental health, legal and other based servicesSupplemental life and long-term disability insuranceDiverse, creative and rewarding colleagues
The Milford School District provides a supportive work environment where you not only learn, but also grow as a professional.
Date Posted:11/14/2024
Location:Heron Pond Elementary School
SUMMARY DESCRIPTION:Under the direction of the Director of Technology, the Technology Support Associate will be responsible for supporting District teaching staff by answering technical questions and researching and resolving computer hardware and software issues. By helping students with Chromebooks, login and printing related issues, they will also work with the IT team to resolve larger network, WiFi and user account problems, ensuring technical success among District stakeholders.
KNOWLEDGE, SKILLS AND ABILITIES:
Associate's Degree in Computer Science preferred and a minimum of two (2) years experience on a help desk in a LAN/WAN environment.Strong working knowledge and troubleshooting skills in a variety of networks and operating systems including Windows, Macintosh OS, ChromeBooks/Chrome OS.Experience in the maintenance and repair of Computers and related hardware.Ability to interact with all staff to facilitate problem solving and communication.Must be able to multi-task and demonstrate good prioritization skills related to a school environment.
EDUCATION TRAINING AND EXPERIENCE:
Associate's Degree in Computer Science preferred.Minimum of two (2) years experience in computer support.Experience working in a LAN/WAN environment.Aware of best security practices involving computer software, hardware, privacy and phishing/malware.CERTIFICATE AND LICENSE REQUIREMENTS:
None required.WORK MONTHS:
12-Months (Year-Round)
FLSA STATUS : Non-Exempt
As you contemplate joining the Milford School District and building a career, you are offered a comprehensive benefits package, that adds value to your annual compensation. Specifically, we offer, for most staff, the following:
Low-cost and robust health insurance offeringsLow-cost dental and vision insurance plansDefined benefit pension plan403B retirement vehicleFlexible spending accountsEmployee assistance programs for mental health, legal and other based servicesSupplemental life and long-term disability insuranceDiverse, creative and rewarding colleagues
The Milford School District provides a supportive work environment where you not only learn, but also grow as a professional.