Director of Scaled Account Management

Director of Scaled Account ManagementAbout the CompanyJoin a leading subscription platform that empowers creators to monetize their work and engage with their audience.IndustryInformation Technology and ServicesTypePrivately Held, VC-backedFounded2013Employees201-500Funding$200+ millionCategoriesTechnologyInternetEntertainment & RecreationArtistsCreatorsCrowdfundingDigital MediaMusicPatreonReligionSoftwareSponsorVideoSponsorshipPatronVideosFundraisingMedia and EntertainmentPodcastContent CreatorsWeb Services & AppsInformation Technology & ServicesSpecialtiesFundingCreativityTechnologyMusicCurated webVideo gamesPodcastsMusic videoArtistsDevelopersBloggersComic booksPatronageSubscriptionBusiness ClassificationsB2CMarketplaceMobileAbout the RoleWe are in search of a passionate and strategic Director of Scaled Account Management to lead and cultivate a high-performing team dedicated to supporting a diverse network of creators. In this role, you will be at the forefront of developing efficient operational processes tailored for creators, managing relationships to drive growth and revenue, and spearheading the launch of innovative products that resonate with the creator community.The ideal candidate is a seasoned professional with a proven history of scaling account management programs. You should possess exceptional problem-solving skills forged by data-driven insights, coupled with a passion for leading and mentoring teams in a thriving environment. This position requires a collaborative leader capable of aligning efforts across Product and Engineering teams, ensuring the voice of our creators is represented and advocating for their success.If you have a background in building and overseeing customer-focused SMB account management teams, experience bringing new products to market in partnership with product teams, and a dedication to fostering a culture of high performance, we’d love to hear from you. Your strategic thinking and proactive approach will be key in navigating complex business challenges and establishing trust across a variety of stakeholders.This role involves less than 10% travel and will report directly to the Head of Creators.FunctionsSales/RevenueAccount Management/Optimization